Intake Eligibility Specialist

BakerRipley; Corpus Christi (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

BakerRipley in Corpus Christi, TX is seeking an Intake Eligibility Specialist to help families access child care services through accurate eligibility review, income calculations, and compassionate support. You will travel to four area offices weekly and guide families through program processes.

The role requires strong attention to detail, data entry into TX3C and FACS, organized records, and proactive problem solving to ensure a positive experience for families and providers.

Qualifications

• High School Diploma is required.
• Bachelor's Degree is preferred.
• 2 years of customer service experience is required.

Responsibilities

• Review documentation to determine eligibility and program needs.
• Perform income calculations to determine cost-share.
• Enter data accurately into TX3C and FACS systems.
• Travel to four area offices weekly to assist families.
• Maintain organized, compliant records and documentation.
• Proactively resolve customer and provider concerns to ensure a positive experience.

Skills

Customer service

Interpersonal skills

Education

High School Diploma

Bachelor's Degree

Tools

TX3C

FACS

Job description

Join our team as an Intake Eligibility Specialist and make a meaningful impact by helping families access essential child care services through accurate, timely, and compassionate support. In this customer-focused role, you’ll build strong relationships with families and providers by delivering exceptional service while guiding them through eligibility requirements and program processes in the Coastal Bend Area. You will travel to the four area offices weekly. You’ll carefully review documentation, perform income calculations to determine cost-share, and ensure all data is entered accurately and efficiently into systems like TX3C and FACS. With a strong attention to detail, you’ll maintain organized, compliant records and document all interactions, while proactively resolving customer and provider concerns to ensure a positive experience. If you’re detail-oriented, driven by service excellence, have reliable transportation and passionate about supporting families through access to critical resources, this is a rewarding opportunity to contribute to a mission-driven team and make a lasting difference in your community.Education:High School Diploma - RequiredBachelor's Degree From four-year college or university - PreferredExperience:2 years of customer service experience - Required