Intake & Eligibility Specialist

The Salvation Army USA Western Territory; Anaheim (CA); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Career growth

Paid time off

Medical, Dental, Vision

Wellness Program Incentives

Retirement Plan

Pre-paid Legal Service

AFLAC

Pet Insurance

EAP

Employee Store Discounts

Employee Referral Bonuses

Job summary

The Salvation Army USA Western Territory is seeking an Intake Coordinator for the Anaheim ARC to support the Adult Rehabilitation Program. You will screen applicants, manage intake processes, and maintain confidential beneficiary records.

You will also coordinate referrals, assist with inventory and dorm allocations, and prepare program reports for leadership. Strong organizational, communication, and customer-service skills are essential, along with a valid driver's license and experience with

Qualifications

• BA in a social service field preferred.
• Two years of verifiable professional experience required.
• High School/GED required.
• Valid driver's license with acceptable driving record.
• Proficiency with Microsoft Office; able to learn ARC software.

Responsibilities

• Screen applicants for program eligibility in center or partner sites.
• Coordinate intake processes and obtain signatures on agreements.
• Maintain beneficiary records and data entry in ARC systems (BITS).
• Outreach to referral sources to sustain referrals and program integrity.
• Assist with dorm assignments and inventory for intakes.
• Prepare reports for the Administrator and ensure confidentiality.

Skills

Social services

MS Office

Organizational skills

Communication skills

Customer service

Confidentiality

Written & verbal communication

Diversity & inclusion

Education

Bachelor's in Social Service

High School diploma or GED

Tools

MS Word

Excel

Access

BITS ARC software

Job description

The Salvation Army USA Western Territory is seeking an Intake Coordinator for the Anaheim ARC to support the Adult Rehabilitation Program. You will screen applicants, manage intake processes, and maintain confidential beneficiary records.

You will also coordinate referrals, assist with inventory and dorm allocations, and prepare program reports for leadership. Strong organizational, communication, and customer-service skills are essential, along with a valid driver's license and experience with