Intake & Eligibility Navigator for Workforce Programs

Rubicon Programs; Concord (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health plans

Paid holidays

Restorative holiday

Retirement plan

Job summary

Rubicon is seeking an Intake Coordinator (temporary through June 2027) to coordinate eligibility assessment, enrollment, and referrals across the CCWC network in Contra Costa. Reports to Site Manager and ensures consistent eligibility practices and timely enrollment.

The role is full-time, non-exempt, with responsibilities including outreach, eligibility assessment, enrollment scheduling, data entry, and maintaining participant confidentiality. Travel across the Bay Area may be required.

Qualifications

• Work experience in employment services or workforce development.
• Strong organization, teamwork and customer service skills.
• Proficiency with databases and MS Office.

Responsibilities

• Outreach and recruitment to promote Rubicon programs and conduct workshops.
• Assess eligibility for WIOA and grant programs across AJCC and CCWC.
• Coordinate enrollments and referrals to program staff and schedule activities.
• Accurate data entry and reporting with attention to privacy and security.
• Travel across the Bay Area and maintain client contact throughout engagement.

Skills

Employment services experience

Organizational skills & teamwork

Microsoft Office & databases

Customer service & communication

Tools

Microsoft Office Suite

Job description

Rubicon is seeking an Intake Coordinator (temporary through June 2027) to coordinate eligibility assessment, enrollment, and referrals across the CCWC network in Contra Costa. Reports to Site Manager and ensures consistent eligibility practices and timely enrollment.

The role is full-time, non-exempt, with responsibilities including outreach, eligibility assessment, enrollment scheduling, data entry, and maintaining participant confidentiality. Travel across the Bay Area may be required.