CORE Site Manager - Oakland

Rubicon Programs; Oakland (CA); On-site; USD 74,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental and Vision healthplans

13 paid holidays

Employer sponsored retirement plan

Job summary

Rubicon Programs is seeking a Center of Reentry Excellence (CORE) Site Manager in Oakland, CA, to oversee CORE operations, ensure contract compliance, and advance participant outcomes. You will manage site programming, coach staff, engage stakeholders, and build partnerships to support onsite activities while promoting trauma-informed practices.

The role requires strong leadership, program management skills, and the ability to work with reentry populations to deliver high-quality services across

Qualifications

• Bachelor's degree in business, statistics or quality assurance is highly desirable or three years of relevant experience.
• Experience designing, implementing or evaluating direct service programs with documentation and reporting.
• Experience supervising service delivery staff and ensuring programmatic compliance.

Responsibilities

• Program Management: develop and maintain partnerships; manage multiple service contracts; meet outcome goals and metrics.
• People Management: supervise a Multi-Services Team; plan resources; hire and develop staff; conduct weekly check-ins.
• Quality Assurance: ensure adherence to rubicon and funder protocols; data collection and reporting.
• Worksite Operations: enforce policies for a safe productive site; oversee day-to-day activities.
• Effective Communication: convey complex information to diverse audiences; ensure fidelity and consistency.

Skills

Leadership

Program management

Communication

Team supervision

Stakeholder engagement

Trauma‑Informed Care

Education

Bachelor's degree in business, statistics, or quality assurance

Job description

Center of Reentry Excellence(CORE) Site Manager

The CORE Site Manager works under the supervision of the Reentry Center Director and will oversee the operation of the CORE Program, ensure compliance with applicable contracts, and demonstrate progress towards established Participant and Program outcomes. The Site Manager must adeptly work with the reentry population directly and by managing, directing, and/or implementing significant site-based programming for this population. The Site Manager will also be responsible for engaging stakeholders in the Center’s work, building key partnerships to support onsite activities, and the coaching and professional development of Center staff. Alameda County residents and formerly incarcerated individuals are strongly encouraged to apply.

RESPONSIBILITIES:

• Program Management: Responsibility for developing and maintaining constructive business partnerships; support the simultaneous performance of multiple service delivery contracts; manage a team’s ability to meet outcome goals, productivity targets, and all other performance metrics; proactivelyengagechallenges, opportunities, risks, unusual events, or program changes with appropriate action.
• People Management: Direct and indirect supervision of a Multi -Services Team; includes resource planning; hiring, personnel development and performance management, conduct weekly check‑ins with team members, document and monitor development plans for each team member
• Quality Assurance: Responsibility for adherence to all Rubicon and funder protocols and contract requirements for accurate and timely client data collection and reporting. Requires collaborating with Quality Assurance Manager, other Program Managers and involves developing and/or continuously improving team processes, procedures and protocols, create a Richmond Site Manager Guidebook
• Worksite Operations: Implementation and enforcement of policies and protocols necessary for a productive and safe working environment; includes direct oversight of day-to-day jobsite activities.
• Effective Communication: Conveying complex and important information to a variety of audiences in both the verbal and written forms; collaborate with other Site Managers to ensure program fidelity and procedural consistency

COMPETENCIES:

• Strong ability to build professional relationships
• Strong leadership skills
• Effective verbal and written communication of complex ideas to diverse audiences
• Consistent delivery of high-quality services to specialized populations
• Successful coordination of grant-funded programs to achieve multiple outcomes and benchmarks
• Adept managerial, supervisory, and problem‑solving skills
• Ability to productively collaborate with other Rubicon teams; employers; economic development entities; government agencies, and partner organizations.
• Ability to demonstrate a proficient understanding of Trauma Informed Care, Motivational Interviewing, Cultural Responsiveness, and Coaching
• Ability to analyze, report on, and appropriately respond to performance related measurements and metrics
• A college degree, with a Bachelor’s degree in business, statistics, or quality assurance highly desirable. A person without a degree may meet this requirement with three years of experience designing, implementing or evaluating the performance of direct service programs. This experience should include documenting procedures, developing reports, supervising service delivery staff, and ensuring compliance with programmatic requirements.

COMPENSATION:

• Salary $74-81K annually.
• Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
• Paid vacation and sick leave, 13 paid holidays.
• 4 days paid restorative holiday between Christmas and New Year’s.
• Employer sponsored retirement plan.

About Rubicon

An $18M non-profit Rubicon, provides direct services at eight locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low‑income people who face significant barriers to achieving economic mobility.

Rubicon is a 2022Great Place to Work, on a journey towards becoming a high-road employer and an anti‑racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.

Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action/Veteran Friendly Employer. We value diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.