Impact Coach - Antioch

Rubicon Programs; Antioch (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid vacation and holidays

Employer-sponsored retirement plan

Pre-tax transportation benefits

Job summary

Rubicon Programs seeks an Impact Coach to help participants access opportunities and chart a path out of poverty through personalized coaching and strong partnerships. You will build trusting relationships, assess needs, and guide participants toward goals with support from the team.

The role emphasizes proactive outreach, collaborative problem solving, and a dedication to social equity, housing and behavioral health services. Occasional travel is required.

Qualifications

• Experience in behavioral health and housing service settings is preferred.
• Ability to travel occasionally for appointments and meetings.
• Commitment to justice, inclusion, and assisting people in overcoming barriers.

Responsibilities

• Case management: engage participants, assess needs, develop and update service plans, track progress, and connect to resources.
• Service coordination: lead team communication, ensure access to Rubicon and partner services, and coordinate multi-disciplinary supports.

Skills

Case management skills

Communication skills

Relationship building

Trauma-informed care

Job description

Impact Coach

The Impact Coach ensures that participants successfully access the opportunities Rubicon and our partner organizations have to offer. The Impact Coach learns and taps into each participant’s history, skills, vision, and needs, to support them as they chart their own course out of poverty.

Relationships are critical to overcoming obstacles and accomplishing ambitious goals. As the primary relationship for participants throughout the Rubicon experience – from intake to graduation - the Impact Coach develops a trusting, collaborative and encouraging relationship with participants.

By elevating and affirming participants’ values and goals, the Impact Coach keeps them motivated and coaches them to identify solutions when they encounter challenges and setbacks. The Impact Coach models productive attitudes, habits and behaviors, and partners extensively with other members of the Rubicon team to advance participants’ success.

We are seeking an Impact Coach who, in addition to the competencies detailed below, is innovative, takes initiative, and possesses a tolerance for ambiguity.

ESSENTIAL RESPONSIBILITIES

• Case management:Includes fostering participant engagement and motivation, conducting assessments to identify service needs in the areas of behavioral health and housing, de-escalating behavioral health crises as needed, individualized service plan development and continuous updating, tracking and documenting participant progress against the plan, developing new relationships with outside resources to meet participant needs, and eliciting participant feedback regularly regarding service needs and satisfaction.


• Service coordination and leadership:Includes organizing and facilitating case conferences or other appropriate communication among all team members regarding participant progress and service needs, transmitting information from and about participant to other team members accurately and in a timely manner, and ensuring participants access needed services from Rubicon’s financial, legal, career and wellness teams and with community partners and coordinating multi-disciplinary services overall.

* To perform successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

COMPETENCIES

• Proactive in Furthering Justice and Inclusion:Expertise in the multiple, complex obstacles to prosperity for people in poverty; solid understanding of social, institutional, and systemic causes of poverty; and a strong sense of cultural accountability.


• Service Quality:Working knowledge of motivational interviewing, coaching, and trauma-informed care principles desired.


• Accountability:Relationship building, interpersonal flexibility, open-mindedness, and growth mindset.


• Communication and Tech Capable:Skillful teamwork and leadership, solid organizational abilities, attention to detail, excellent oral and written communication skills including use of technology.

This position requires occasional travel to appointments and other Rubicon meetings; if the employee opts to meet these travel requirements by driving, proof of a valid and current driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.

COMPENSATION AND BENEFITS

• $25 - $28/hour


• Medical, Dental and Vision health plans. Kaiser and Sutter Health options.


• 3 weeks paid vacation and sick leave, 13 paid holidays.


• 4 days paid restorative holiday between Christmas and New Years.


• Employer sponsored retirement plan.


• Pre-tax transportation and flexible spending accounts.

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

About Rubicon

A $18M non-profit Rubicon, provides direct services at eight locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low-income people who face significant barriers to achieving economic mobility.

Rubicon is a 2022 Great Place to Work, on a journey towards becoming a high-road employer and an anti-racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and the implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.

Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.