Reentry Coach - Richmond

Rubicon Programs; Richmond (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical, Dental and Vision health plans

3 weeks paid vacation

10 paid holidays

Employer sponsored and matched retirement plan

Job summary

Rubicon Programs is seeking a Reentry Coach in Richmond, California. This role is essential for delivering reentry services to formerly incarcerated residents and involves responsibility for client engagement and service planning.

The ideal candidate will have strong interpersonal skills, experience with the reentry population, and capabilities in data management. Benefits include competitive pay based on experience, medical and dental plans, paid vacation, and a retirement plan.

Qualifications

• Extensive experience working with the reentry population or those facing complex challenges.
• Solid administrative skills including attention to detail and procedure.
• Ability to obtain clearance to correctional facilities required.

Responsibilities

• Serve as a welcoming point of contact with clients engaging with the Center.
• Gather and enter client data at each touchpoint along their journey.
• Represent the Center in public forums and community events.
• Represent the Center in public forums and outreach efforts.

Skills

Interpersonal skills in problem solving

Negotiation and conflict resolution

Data gathering and entry

Cultural responsiveness

Education

Experience working with the reentry population

Tools

Microsoft Office software

Web-based databases

Job description

Reentry Coach, Reentry Success Center - Richmond

The Reentry Coach performs a wide range of critical roles to ensure the successful operation of a reentry focused multi-service center. The Coach is responsible for coordinating the Reentry Success Center’s delivery of critical reentry services to formerly incarcerated residents of Contra Costa County. In collaboration with Center staff and partners, the Reentry Coach fosters client engagement, service planning, performance management, and client retention support. By engaging clients, partners, and other stakeholders in the community, the Reentry Coach is able to develop successful partnerships and processes that effectively promote success for the Center’s clients and partners alike. Frequently the Coach serves as a “first contact” for clients as they begin to engage with services from the Center and may serve as a “problem solver” to help improve service delivery for clients or partners. The Reentry Coach plays an important role in helping the Site Manager set and maintain the Center’s welcoming culture of acceptance, inclusion, restoration and collective excellence. This Reentry Coach reports to the Lead Reentry Coach or Site Manager. Working evenings and on weekends may be required for this role. Contra Costa County residents and formerly incarcerated individuals are strongly encouraged to apply.

Responsibilities

• Coaching and group facilitation: Serve as a welcoming, positive, and empathetic point of contact with clients as they engage with the Center; provide informational orientations about the Center and its work for clients, partners, and others; conduct one-on-one meetings with clients; provide honest, productive feedback and supportive guidance to help clients identify priorities; schedule clients for program activities; design, coordinate, and lead orientations sessions, workshops, trainings and/or support groups.
• Partnership support: Serve as the primary point of contact for RSC partners in their direct-service work with clients, supporting smooth and coordinated development and implementation of client service plans; help address day-to-day logistical or collaborative experiences with partner orgs; help partners make appropriate referrals to both on-site & off-site services; as needed coordinate and participate in collaborative case conference meetings.
• Data gathering and use: Gather and enter appropriate client data at each “touch point” along a client’s journey, and support partners in the collection and reporting of information related to shared service delivery objectives.
• Outreach: Serve as an external ambassador capable of representing the Center in public forums and community events; provide community members and stakeholders with information about the Center and directly connect with clients and prospective clients inside the County jails, community based settings, neighborhood councils, faith-based partners, and others.

Competencies

• Extensive experience and expertise working with the reentry population or other people facing complex challenges; includes initiative and a strong set of interpersonal skills in problem solving, negotiation and conflict resolution, and a high tolerance for ambiguity and composure in difficult situations.
• Solid Administrative skills including attention to detail, accuracy and procedure; data gathering and entry; and the proficient use of web-based databases and Microsoft Office software.
• Components of this program are provided within the County’s jails, therefore a candidate's ability to obtain clearance to correctional facilities is required.
• Regular travel throughout Contra Costa County is required and therefore proof of a valid driver's license, current auto insurance, and an acceptable Motor Vehicle Report is required.

Organizational Competencies

• Trauma Informed Care
• Motivational Interviewing
• Cultural Responsiveness
• Coaching

Universal Competencies

• Accountability
• Communication
• Service Quality
• Tech Capable
• Proactively Furthering Equity

Compensation and Benefits

• $25-$28/hr DOE
• Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
• 3 weeks paid vacation and sick leave, 10 paid holidays.
• 4 days paid restorative holiday between Christmas and New Years.
• Employer sponsored and matched retirement plan.
• Pre-tax transportation and flexible spending accounts.

Equal Employment Opportunity

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.