Employment Services Specialist

Rubicon Programs; Hayward (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical, Dental and Vision health plans

3 weeks paid vacation

Employer sponsored retirement plan

Job summary

A community empowerment organization in Hayward is seeking a WIOA Career Coach to provide employment services to economically disadvantaged populations. Responsibilities include case management, job placement, and facilitating workshops on job readiness. This position offers a salary of $25-$28/hr and includes benefits such as medical plans and paid time off.

Qualifications

• Experience in case management and job placement.
• Demonstrated ability to facilitate workshops.
• Proficient in documentation and maintaining confidentiality.

Responsibilities

• Conduct intake interviews and develop self-sufficiency plans.
• Create employer contacts and support job placements.
• Facilitate employment readiness workshops.
• Document customer interactions using CRM systems.

Skills

Career coaching experience

Job development

Communication skills

Computer literacy

Tools

CRM systems

Microsoft Office

Job description

WIOA Career Coach - Hayward

Rubicon transforms East Bay communities by empowering individuals to break the cycle of poverty. The Career Coach, reporting to the AJCC Site Manager, is part of a dedicated team providing employment services to economically disadvantaged populations in Alameda County. The Career Coach will also work on grant projects, ensuring the successful implementation and achievement of project goals.

This is a temporary (12 months) full-time, non-exempt position.

RESPONSIBILITIES

• Case management/Coaching: Conduct intake interviews, eligibility determination, pre-employment preparation, and advocacy; ensure participant accesses all needed services. Assess participant needs and collaborate with the participant to develop and follow a self-sufficiency plan; motivate the participant to achieve career goals and provide the participant with honest, productive feedback.
• Job placement and retention: Develop employer contacts and referral sources and generate job leads; market services; make job placements and provide post-placement support to participants and employers; participate in employer recruitment events; job fairs, and networking events.
• Group facilitation/instruction: Facilitate workshops, discussion groups and/or classes on employment readiness topics including but not limited to resume development, job search skills, career assessment, exploration and planning.
• Data management: Develop a strong understanding of standard operating procedures; Document customer interactions using CRM systems, including Cal Jobs, and protect and maintain customer confidentiality and case record compliance.

COMPETENCIES

• Solid job development, career coaching and case management experience and expertise.
• Teamwork, interpersonal flexibility, excellent organizational and communication skills, and the ability to inspire others; Ability to maintain professional partnerships and relations.
• Solid workshop facilitation skills and abilities.
• Computer and internet literacy, including Microsoft Office proficiency, experience with CRM systems helpful.
• This position requires occasional travel to appointments and other Rubicon meetings; if the employee opts to meet these travel requirements by driving, proof of a valid and current driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.

COMPENSATION AND BENEFITS

• $25-$28/hr DOE
• Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
• 3 weeks paid vacation and sick leave, 13 paid holidays.
• 4 days paid restorative holiday between Christmas and New Years.
• Employer sponsored and matched retirement plan.
• Pre-tax transportation and flexible spending accounts.

About Rubicon

An $18M non-profit Rubicon, provides direct services at eight locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low-income people who face significant barriers to achieving economic mobility.

Rubicon is a 2022Great Place to Work, on a journey towards becoming a high-road employer and an anti-racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.

Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.