Intake & Eligibility Coordinator – In-Office (Healthcare)

Behavioral Health Solutions, Inc.; Henderson (NV); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Hands-on and Virtual Training

Work-Life Balance

PTO and Paid Holidays

Medical, Dental, Vision, Life, and更多

Job summary

Behavioral Health Solutions, Inc. in Henderson, NV seeks an intake and eligibility role specialist to greet patients, verify information, schedule appointments, and maintain records in AthenaOne. This in-office full-time position offers growth opportunities and a high-volume environment.

The role requires at least 1 year in healthcare, strong communication, and superb organization. You will work 3 days as intake and 2 days as eligibility verification, with paid time off and benefits.

Qualifications

• High school diploma or GED is required.
• At least 1 year of healthcare industry experience.
• Excellent verbal, written, and listening communication.
• Strong organization and time management for multiple tasks.
• Excellent interpersonal demeanor and collaboration.
• Proficient in Windows and MS Office (Outlook, Word, Excel).
• Familiarity with AthenaOne EMR systems.
• Commitment to punctual attendance and accuracy.
• Ability to work both independently and with a team.
• Demonstrates Behavioral Health Solutions’ core values: compassion, teamwork, respect, integrity, accountability.

Responsibilities

• Greet and assist patients during intake.
• Answer incoming patient calls and communicate clearly.
• Collect and verify medical history and insurance details.
• Schedule initial appointments and coordinate with providers.
• Ensure forms/documentation are completed accurately.
• Maintain patient confidentiality per regulations.
• Update patient records in AthenaOne.
• Collaborate with staff to ensure smooth intake process.
• Perform eligibility and benefits verification on rotation.
• Handle additional duties as assigned.

Skills

Interpersonal Skills

Organizational Skills

Critical Thinking

Attention to Detail

Time Management

Education

High School Diploma or GED

Tools

AthenaOne

MS Office

Job description

Behavioral Health Solutions, Inc. in Henderson, NV seeks an intake and eligibility role specialist to greet patients, verify information, schedule appointments, and maintain records in AthenaOne. This in-office full-time position offers growth opportunities and a high-volume environment.

The role requires at least 1 year in healthcare, strong communication, and superb organization. You will work 3 days as intake and 2 days as eligibility verification, with paid time off and benefits.