Intake & Eligibility Clerk for Public Assistance

Florida; Okeechobee (FL); On-site; USD 31,000 - 38,000; Full time

Job summary

Florida Department of Children & Families - Office of Economic Self-Sufficiency is seeking an Interviewing Clerk OPS in Okeechobee. This paraprofessional role primarily reviews applications to collect demographic information and provide information and referrals.

Strong data entry and organizational skills are essential for tight deadlines. The position requires a high school diploma and offers typical clerical duties, including intake interviews, scheduling, and records management.

Qualifications

• High school diploma or equivalent with 2 years of clerical or public contact experience.

Responsibilities

• Determines eligibility for expedited food assistance services
• Explains eligibility to applicants and recipients applying/receiving public assistance
• Enters client data into database based on intake of caller information
• Maintains necessary files and records
• Completes general clerical duties including inputting data for applicants
• Answers phones
• Uses photocopy machine, scanner and other office equipment
• Conducts application registration
• Schedules appointments
• Performs intake interviews
• Maintains statewide clearance and reconciles discrepancies on household members
• Maintains office email accounts and serves as clerical backup for units

Skills

Data entry

Organizational skills

Computer skills

Customer service

Education

High school diploma

Tools

Scanner

Photocopy machine

Database entry

Job description

Florida Department of Children & Families - Office of Economic Self-Sufficiency is seeking an Interviewing Clerk OPS in Okeechobee. This paraprofessional role primarily reviews applications to collect demographic information and provide information and referrals.

Strong data entry and organizational skills are essential for tight deadlines. The position requires a high school diploma and offers typical clerical duties, including intake interviews, scheduling, and records management.