Intake Coordinator - Seamless Home Health Onboarding

Caring Hand Home Health Solutions, Inc.; Sacramento (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO Policy

Wellness Days

Paid Sick Days

Bereavement Leave

Skills Training

Social Events

Referral Bonus

401(k) Match

Health Insurance

FSA

Job summary

Caringhand Home Health Solutions, Inc is seeking an Intake Coordinator to guide patients from hospital to home and to verify coverage, coordinating care and setting the foundation for an excellent home health experience.

You will be the first point of contact for patients, families, and referral partners, coordinating care, confirming insurance, and ensuring accurate intake documentation for a smooth transition home.

Qualifications

• Must be at least 18 years old.
• High school diploma required; medical admin experience preferred.
• Strong written and verbal communication with a professional phone manner.
• Proficiency in computer use, data entry, and standard office software.
• Friendly, professional demeanor with ability to build relationships with patients and partners.
• Strong organizational skills and ability to manage multiple priorities.
• Valid driver’s license and access to reliable personal vehicle.

Responsibilities

• Evaluate referrals and gather required documents including history, physicals, and F2F notes.
• Verify insurance coverage and obtain prior authorizations for home health services.
• Coordinate with discharge planners, case managers, and clinical teams for safe transitions.
• Interview patients and families to assess home care needs for care planning.
• Complete and maintain accurate referral records and intake documentation.
• Serve as liaison between the organization, hospitals, and insurers.
• Track referral data, participate in team meetings, and report delays to leadership.
• Perform other duties to support patient services.

Skills

Communication

Data entry

Computer skills

Organization

Education

High school diploma

Job description

Caringhand Home Health Solutions, Inc is seeking an Intake Coordinator to guide patients from hospital to home and to verify coverage, coordinating care and setting the foundation for an excellent home health experience.

You will be the first point of contact for patients, families, and referral partners, coordinating care, confirming insurance, and ensuring accurate intake documentation for a smooth transition home.