Intake Coordinator – Pediatric ABA (On-Site, M-F)

Children's Specialized ABA; Eatontown (NJ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental and vision

Life insurance

Employee assistance

401(k) plan

Company discounts

Job summary

Children’s Specialized ABA in Eatontown, NJ is hiring an Intake Coordinator to manage onboarding of new clients into ABA services, coordinate scheduling, and serve as the main contact for families and clinicians.

The role requires strong communication, attention to detail, and experience with intake in healthcare. It is an on-site, full-time position with a core hours schedule 8:30AM–5:00PM, Monday through Friday.

Qualifications

• One year or more experience with intake and scheduling in a healthcare setting.
• Strong communication skills.
• Detail oriented.
• Experience in an ABA setting is a plus.

Responsibilities

• Completing intake phone calls for new client referrals.
• Educating families about the services we provide.
• Verifying client insurance benefits to determine eligibility.
• Communicating with families their insurance benefits and financial obligations.
• Accurate data entry and communication recorded in EHR and other software.
• Updating client availability for therapy.
• Input, update, and exercise discretion to modify client schedules as needed.
• Exercise discretion to schedule clients appropriately, maximizing their authorization.
• Communicating all schedule changes with team including family, RBT, and BCBA.
• Use judgement in addressing concerns with filling schedules and any other client concerns.
• Inputting authorizations into EHR.
• Auditing all parts of EHR for accuracy and completeness.
• Evaluating staffing needs and communicating with team.
• Attending team meetings and communicating current needs.
• Identify scheduling and staffing adjustments necessary, and address accordingly based on client satisfaction feedback received.
• Use judgement in coordinating schedules of other professionals (SLP, OT, psychologist, social worker, etc.).
• Other duties as assigned

Skills

Intake scheduling

Healthcare experience

Communication skills

Detail oriented

ABA experience

Education

High school diploma or equivalent

Job description

Children’s Specialized ABA in Eatontown, NJ is hiring an Intake Coordinator to manage onboarding of new clients into ABA services, coordinate scheduling, and serve as the main contact for families and clinicians.

The role requires strong communication, attention to detail, and experience with intake in healthcare. It is an on-site, full-time position with a core hours schedule 8:30AM–5:00PM, Monday through Friday.