Intake Coordinator: Patient Access & Referral Liaison

Optum; Redding (CA); On-site; USD 19,000 - 38,000; Full time

Job summary

Assured Home Health, part of the LHC Group and Optum family, seeks an Intake Coordinator to analyze referrals and communicate patient information to respective teams. You will collect demographic and clinical data, verify physician licenses, research coverage, and educate patients and providers about home health services.

Responsibilities include coordinating with clinical and marketing staff, ensuring accurate referrals, and supporting a smooth intake process.

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

Skills

Office procedures

Insurance/medical experience

Job description

Assured Home Health, part of the LHC Group and Optum family, seeks an Intake Coordinator to analyze referrals and communicate patient information to respective teams. You will collect demographic and clinical data, verify physician licenses, research coverage, and educate patients and providers about home health services.

Responsibilities include coordinating with clinical and marketing staff, ensuring accurate referrals, and supporting a smooth intake process.