Intake Coordinator / OHP Assistor

Jimmy Jazz; Eugene (OR); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k

Paid time off

Education & training

Veterans grant

Referral program

Recognition program

Job summary

ORTC, LLC in Eugene, OR seeks an Intake Coordinator / OHP Assistor to provide compassionate care to our clients. The role manages intake requests, admissions coordination, and OHP assistance, helping clients navigate Oregon health coverage.

Salary is $22.00–$26.00 per hour, with relocation assistance and a benefits package including medical, dental, vision, 401k, and paid time off. Hours are 5:00 a.m.–1:00 p.m. Monday–Friday, with rotating Saturday shifts.

Qualifications

• High school diploma or equivalent.
• OHP Assistor training/certification required.
• Strong communication, customer service, organization and data-entry skills.
• Basic computer and standard office equipment skills.
• Valid driver’s license.
• Meet Oregon requirements for employment in an opioid treatment program.
• Follow federal guidelines regarding prohibited substances.

Responsibilities

• Manage incoming appointment requests, referrals, transfers, and pre-intake screenings for new clients.
• Coordinate admissions, including scheduling, obtaining records, verifying insurance, and following up on no-shows.
• Assist clients with Oregon Health Plan (OHP) eligibility, applications, renewals, and required follow-up.
• Help clients navigate the Oregon ONE Eligibility System and understand available health coverage.
• Verify private insurance and explain applicable co-pays and out-of-pocket costs.
• Build and maintain client charts, consents, ROIs, admission paperwork, and other required documentation.
• Orient new clients to the program and connect them with transportation and other community resources when appropriate.
• Maintain accurate, confidential documentation throughout the intake and OHP assistance process.

Skills

Customer service

Data entry

Communication

Organization

General office

Education

High school diploma

Job description

• Location 990 Garfield Street,Suite A,Eugene, OR, 97402,United States
• Base Pay $22.00 - $26.00 / Hour
• Employee Type FT Non-Exempt

Contact information

• Phone [phone]
• Email [e-mail]

Description

West Eugene Treatment Center is seeking an Intake Coordinator / OHP Assistor to provide compassionate care to our clients.

$22.00hr-$26.00hr Depending on experience

Relocation Assistance Provided!

Our treatment center hours are: 5:00 a.m.- 1:00 p.m. M-F and 6:00 - 10:00 a.m. on rotating Saturdays.

• Health, Dental, Vision Plans: Medical and Vision-employer contribution 90% for employee and 25% for dependents, Dental- 90% employee and 20% dependent.
• 401k: 4% Safe Harbor match Traditional/Roth options.
• Voluntary Benefits: Life, disability, accident and critical illness insurance.
• Life Insurance: $20,000 company-provided coverage.
• Time-Off: 12 Holidays, sick time per state requirements, 2 weeks' vacation in the first year.
• Education and Training: RELIAS annual subscription, two paid professional development days per year.
• Veterans Grant- Covers additional training, certifications, and fees for veterans.
• Refer, Reward, Repeat: Employee referral program earn up to $2,000 per referral hired.
• Thanks Reward & Recognition Program
  • Annual Service Awards
  • Team Member of the Quarter & Year Awards

What does this role look like?

• Manage incoming appointment requests, referrals, transfers, and pre-intake screenings for new clients.
• Coordinate admissions, including scheduling, obtaining records, verifying insurance, and following up on no-shows.
• Assist clients with Oregon Health Plan (OHP) eligibility, applications, renewals, and required follow-up.
• Help clients navigate the Oregon ONE Eligibility System and understand available health coverage.
• Verify private insurance and explain applicable co-pays and out-of-pocket costs.
• Build and maintain client charts, consents, ROIs, admission paperwork, and other required documentation.
• Orient new clients to the program and connect them with transportation and other community resources when appropriate.
• Maintain accurate, confidential documentation throughout the intake and OHP assistance process.

Knowledge and skills required for the position are:

• High school diploma or equivalent and one (1) year of general office/clerical experience.
• Ability to complete and maintain required OHP Assistor training/certification.
• Strong communication, customer service, organization, and data-entry skills.
• Basic computer and standard office equipment skills.
• Valid driver's license.
• Meet Oregon requirements for employment in an opioid treatment program.
• We follow federal guidelines regarding prohibited substances, even those legal at the state level.

Visit our website at www.ortc.care to learn more about our mission.

ORTC, LLC is an Equal Opportunity Employer