Intake & OHP Eligibility Specialist

Jimmy Jazz; Eugene (OR); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k

Paid time off

Education & training

Veterans grant

Referral program

Recognition program

Job summary

ORTC, LLC in Eugene, OR seeks an Intake Coordinator / OHP Assistor to provide compassionate care to our clients. The role manages intake requests, admissions coordination, and OHP assistance, helping clients navigate Oregon health coverage.

Salary is $22.00–$26.00 per hour, with relocation assistance and a benefits package including medical, dental, vision, 401k, and paid time off. Hours are 5:00 a.m.–1:00 p.m. Monday–Friday, with rotating Saturday shifts.

Qualifications

• High school diploma or equivalent.
• OHP Assistor training/certification required.
• Strong communication, customer service, organization and data-entry skills.
• Basic computer and standard office equipment skills.
• Valid driver’s license.
• Meet Oregon requirements for employment in an opioid treatment program.
• Follow federal guidelines regarding prohibited substances.

Responsibilities

• Manage incoming appointment requests, referrals, transfers, and pre-intake screenings for new clients.
• Coordinate admissions, including scheduling, obtaining records, verifying insurance, and following up on no-shows.
• Assist clients with Oregon Health Plan (OHP) eligibility, applications, renewals, and required follow-up.
• Help clients navigate the Oregon ONE Eligibility System and understand available health coverage.
• Verify private insurance and explain applicable co-pays and out-of-pocket costs.
• Build and maintain client charts, consents, ROIs, admission paperwork, and other required documentation.
• Orient new clients to the program and connect them with transportation and other community resources when appropriate.
• Maintain accurate, confidential documentation throughout the intake and OHP assistance process.

Skills

Customer service

Data entry

Communication

Organization

General office

Education

High school diploma

Job description

ORTC, LLC in Eugene, OR seeks an Intake Coordinator / OHP Assistor to provide compassionate care to our clients. The role manages intake requests, admissions coordination, and OHP assistance, helping clients navigate Oregon health coverage.

Salary is $22.00–$26.00 per hour, with relocation assistance and a benefits package including medical, dental, vision, 401k, and paid time off. Hours are 5:00 a.m.–1:00 p.m. Monday–Friday, with rotating Saturday shifts.