Intake Coordinator Lead, Immigration Law, Flexible Schedule

Mangone Law Firm; Northern (KY); Hybrid; USD 14,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid Time Off after twelve months

Professional development

Dynamic team culture

Job summary

Mangone Law Firm in the United States is seeking an Intake Coordinator to join our growing team and ensure every Qlead is fully collected and logged in CampLegal within 24 hours. You will oversee deadlines, maintain high data quality, and prepare actionable pre-consultation notes to support the consultant in closing cases.

With strong attention to detail and communication, you’ll train and guide the intake team, collaborate with the Client Intake group, and help raise our service standards while

Qualifications

• Must have experience leading or coordinating a team and ensuring deadline compliance.
• Proven ability to collect client information accurately ahead of consultations.
• Strong attention to detail and judgment to review work and identify improvements.
• Excellent communication to provide feedback and prepare actionable pre-consultation notes.
• Ability to work under pressure, handling multiple cases while remaining professional.

Responsibilities

• Coordinate the Intake team, ensuring every Qlead is fully collected and logged in CampLegal within 24 hours.
• Oversee deadline compliance and quality standards, reviewing the team’s work and correcting deviations.
• Prepare and review actionable pre-consultation notes to equip the consultant with useful data to close the sale: immigration status, documentation, qualifying factors, hardships, and relevant history.
• Identify and propose process improvements, training your team and raising the overall standard of work.
• Collaborate closely with the Client Intake team, providing direction and guidance to ensure consistency across the full journey from Qlead to active client.

Skills

Team leadership

Attention to detail

Communication skills

Pre-consultation notes

Tools

CampLegal

Job description

Mangone Law Firm in the United States is seeking an Intake Coordinator to join our growing team and ensure every Qlead is fully collected and logged in CampLegal within 24 hours. You will oversee deadlines, maintain high data quality, and prepare actionable pre-consultation notes to support the consultant in closing cases.

With strong attention to detail and communication, you’ll train and guide the intake team, collaborate with the Client Intake group, and help raise our service standards while