Intake Coordinator, Home Infusion Referrals

BrightSpring Health Services; Prescott (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Schedules

Paid Time Off

Tuition Reimbursement

401k

Pet Insurance

Job summary

Amerita is seeking an Intake Coordinator to join our Intaketeam and support timely processing of patient referrals and admissions. The role reports to the General Manager and collaborates with sales and pharmacy teams to ensure smooth patient onboarding.

You will gather patient information, communicate insurance coverage, and act as the first point of contact for patients and referral sources with a calm, compassionate approach. Schedule: Mon-Fri 8:30am–5:00pm.

Qualifications

• High School Diploma/GED or equivalent required.
• Minimum two years of experience collecting referral information in the healthcare market.
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies.
• Knowledge of insurance verification and pre-certification procedures.
• Understands the scope of services that Amerita can provide.
• Strong verbal and written communication skills.

Responsibilities

• Takes infusion therapy referrals from referral sources.
• Ensures intake forms are complete, clear and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Skills

Communication skills

Healthcare experience

Education

High School Diploma/GED

Job description

Amerita is seeking an Intake Coordinator to join our Intaketeam and support timely processing of patient referrals and admissions. The role reports to the General Manager and collaborates with sales and pharmacy teams to ensure smooth patient onboarding.

You will gather patient information, communicate insurance coverage, and act as the first point of contact for patients and referral sources with a calm, compassionate approach. Schedule: Mon-Fri 8:30am–5:00pm.