Intake Coordinator - Front Desk & Admissions Specialist

Summit BHC West Virginia, LLC; Laurel (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

Mountain Laurel Recovery Center in Westfield, PA is seeking an Intake Coordinator to manage the front desk, perform phone triage, handle inquiries, and coordinate admissions with insurance verifications. You will document activities in the CRM and support the admissions team to ensure smooth service delivery for clients and families.

The ideal candidate has a High School Diploma (Bachelor’s preferred), 1+ year in healthcare admissions, strong interpersonal skills, and the ability to assess

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• 1+ year in healthcare admissions preferred.
• Experience in client assessment and referrals to external organizations.
• Knowledge of community resources and strong interpersonal skills.

Responsibilities

• Conducts pre-admission assessments.
• Interviews clients and families to ensure intake criteria are met.
• Coordinate with referral sources for client support and admissions.
• Verify insurance benefits and coordinate with insurance providers.
• Document daily activities in the CRM and assist admissions staff.

Skills

Interpersonal skills

Telephone etiquette

Assessment skills

Documentation

Communication with reviewers

Education

High School Diploma or equivalent

Bachelor’s Degree in social work, psychology, counseling, or related field (preferred)

Job description

Mountain Laurel Recovery Center in Westfield, PA is seeking an Intake Coordinator to manage the front desk, perform phone triage, handle inquiries, and coordinate admissions with insurance verifications. You will document activities in the CRM and support the admissions team to ensure smooth service delivery for clients and families.

The ideal candidate has a High School Diploma (Bachelor’s preferred), 1+ year in healthcare admissions, strong interpersonal skills, and the ability to assess