Intake & Admissions Coordinator

Wooded Glen Recovery Center; Indiana; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive salary

Job summary

Wooded Glen Recovery Center in Pennsylvania seeks an Intake Coordinator to manage front desk processes, handle phone triage, pre-registration, and verify insurance. This role coordinates with providers and documents calls in the CRM to support admissions.

The position emphasizes assessing admissions against criteria, coordinating with referrals, and facilitating timely client intake. A HS diploma is required; a related bachelor's is preferred.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in social work, psychology, counseling, or related field preferred.
• One or more years' experience in healthcare admissions preferred.
• Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities.

Responsibilities

• Conducts pre-admission assessments and interviews clients and families to ensure intake criteria are met.
• Reviews prospective admissions against admission criteria, policies, and procedures.
• Interacts with referral sources to support and develop the business and resolve conflicts.
• Assesses family needs for mediation and determines appropriate resources to contact.
• Coordinates with admissions and other departments to ensure timely client intake and documentation in the CRM.

Skills

Interpersonal skills

Telephone etiquette

Assessment & interviewing

Education

High School Diploma or equivalent

Bachelor’s Degree in social work/psychology/counseling or related field

Tools

CRM software

Job description

Wooded Glen Recovery Center in Pennsylvania seeks an Intake Coordinator to manage front desk processes, handle phone triage, pre-registration, and verify insurance. This role coordinates with providers and documents calls in the CRM to support admissions.

The position emphasizes assessing admissions against criteria, coordinating with referrals, and facilitating timely client intake. A HS diploma is required; a related bachelor's is preferred.