Intake Coordinator - Admissions & Insurance Liaison

The BridgeWay; North Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Challenging work environment

Competitive compensation

Medical, dental, vision plans

401(K) with company match

Tuition reimbursement

Career development opportunities

Job summary

The BridgeWay is seeking an Intake Coordinator to support the admission process for patients across behavioral health services. You will manage referrals, collect information, schedule assessments, and coordinate with the nursing team and external clinicians to ensure efficient admissions.

Ideal candidates have a bachelor’s degree in a related field, CPR/CPI certification, and at least one year of insurance verification or billing experience.

Qualifications

• Bachelor’s Degree in Psychology, Sociology, or a related field.
• Current CPR and CPI; offered onsite.
• At least 1 year experience with insurance verification/billing preferred.

Responsibilities

• Coordinate admission process for clinically appropriate patients.
• Receive referrals, gather and verify information, and schedule assessments.
• Input statistical information into hospital systems.
• Collaborate with Nursing Department and external clinicians to facilitate admissions.
• Perform clerical duties to support the department.

Skills

Professional communication

Verbal communication

Written communication

Telephone etiquette

Multitasking

Detail oriented

Empathetic interaction

Computer data entry

Medical terminology

Education

Bachelor’s degree in Psychology/Sociology/related field

Tools

Insurance verification/billing systems

Job description

The BridgeWay is seeking an Intake Coordinator to support the admission process for patients across behavioral health services. You will manage referrals, collect information, schedule assessments, and coordinate with the nursing team and external clinicians to ensure efficient admissions.

Ideal candidates have a bachelor’s degree in a related field, CPR/CPI certification, and at least one year of insurance verification or billing experience.