Intake Coordinator PRN Nights

Community Health Systems; Birmingham (AL); On-site; USD 45,000 - 70,000; Full time

Job summary

Community Health Systems in Birmingham, AL seeks an Intake Clinician to assess behavioral health patients and determine appropriate levels of care, facilitating admissions or referrals based on clinical needs. You will coordinate communications with referral sources and manage pre-admission procedures in a welcoming environment for patients and families.

The role requires strong clinical assessment, triage skills, and proficiency with insurance verification.

Qualifications

• 2–4 years of intake/admissions or clinical experience.
• Strong clinical assessment and triage abilities.
• Excellent communication with patients, families, and teams.
• Familiarity with insurance verification processes.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage intake calls and follow-ups for admissions.
• Conduct level-of-care assessments and schedule evaluations.
• Coordinate pre-admission paperwork and referrals.
• Verify insurance details with business office staff.
• Greet admissions and support families during intake.
• Document intake data and ensure reporting compliance.
• Coordinate with community agencies for resources.
• Maintain patient safety and confidentiality.

Skills

Clinical assessment

Triage skills

Communication skills

Insurance verification

Education

LPN license

RN license

LCSW license

Tools

EHR systems

Job description

Job Summary

The Intake Clinician conducts assessments of behavioral health patients to determine appropriate levels of care for potential patients and facilitates admissions or referrals based on clinical needs. This role includes coordinating communications with referral sources, managing pre-admission procedures, and ensuring a welcoming environment for patients and families during the intake process.

Essential Functions

• Manages intake calls and follows up to ensure timely and appropriate disposition for potential admissions.
• Conducts level-of-care assessments, schedules evaluations, and refers patients to alternative resources when necessary.
• Collaborates with business office staff to verify insurance and arrange payment details as part of the intake process.
• Completes and distributes necessary pre-admission paperwork and informs relevant staff of incoming admissions.
• Greets new admissions and families, provides information, and alleviates concerns to support a smooth intake experience.
• Coordinates with community agencies to access additional resources and support patient needs.
• Documents and maintains intake and admission data, ensuring compliance with reporting requirements.
• Assesses patient safety and implements necessary precautions, with particular attention to vulnerable populations.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 2-4 years of experience in intake, admissions, or a clinical setting preferred

Knowledge, Skills and Abilities

• Strong clinical assessment and triage skills.
• Effective communication and interpersonal skills for working with patients, families, and healthcare teams.
• Familiarity with insurance verification processes.
• Knowledge of community resources and referral procedures.
• Ability to handle sensitive and confidential information with discretion.
• Proficient in basic computer and data entry skills.

Licenses and Certifications

• LPN - Licensed Practical Nurse - State Licensure required or
• RN - Registered Nurse - State Licensure and/or Compact State Licensure required or
• LCSW- License Clinical Social Worker required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• Certification in crisis intervention (e.g., SAMA, CPI) or psychiatric/behavioral health specialty within 30 days of employment required