INTAKE COORDINATOR

The BridgeWay; North Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Challenging work environment

Competitive compensation

Medical, dental, vision plans

401(K) with company match

Tuition reimbursement

Career development opportunities

Job summary

The BridgeWay is seeking an Intake Coordinator to support the admission process for patients across behavioral health services. You will manage referrals, collect information, schedule assessments, and coordinate with the nursing team and external clinicians to ensure efficient admissions.

Ideal candidates have a bachelor’s degree in a related field, CPR/CPI certification, and at least one year of insurance verification or billing experience.

Qualifications

• Bachelor’s Degree in Psychology, Sociology, or a related field.
• Current CPR and CPI; offered onsite.
• At least 1 year experience with insurance verification/billing preferred.

Responsibilities

• Coordinate admission process for clinically appropriate patients.
• Receive referrals, gather and verify information, and schedule assessments.
• Input statistical information into hospital systems.
• Collaborate with Nursing Department and external clinicians to facilitate admissions.
• Perform clerical duties to support the department.

Skills

Professional communication

Verbal communication

Written communication

Telephone etiquette

Multitasking

Detail oriented

Empathetic interaction

Computer data entry

Medical terminology

Education

Bachelor’s degree in Psychology/Sociology/related field

Tools

Insurance verification/billing systems

Job description

Responsibilities

For over 35 years The BridgeWay has been connecting with communities throughout Arkansas and beyond. The BridgeWay offers a continuum of services designed to help children, adolescents and adults who are experiencing behavioral, emotional or addictive problems that can lead to fractured lives. Our team of professionals includes board-certified child/adolescent and adult psychiatrists, licensed clinical therapists, nurses and mental health associates who are here to help people reconnect with their families, friends and employers so that they may lead productive lives. Tucked within the wooded hills of Central Arkansas, The BridgeWay is just moments away from the major highways that unite Arkansans throughout the state. Founded in 1983 and accredited by The Joint Commission, our quiet campus has retained much of the cozy charm and character that existed then.

We are currently looking for a dynamic professional to join our team. The Intake Coordinator provide administrative support for the assessment team by assuming the responsibility for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to schedule patients for assessments. This position works closely with the Nursing Department and external clinicians to facilitate the admission process for clinically appropriate patients. The Intake Coordinator also inputs statistical information into appropriate hospital systems and performs other clerical duties as needed to assist the department.

Benefits For This Position Include

• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match
• Career development opportunities with the facility and UHS and its 300+ Subsidiaries!
• Educational Tuition Reimbursement

Qualifications

Licenses or Certifications: Current CPR and CPI; offered onsite
Total education, vocational training and experience: Bachelor’s Degree in Psychology, Sociology, or a related field. At least 1 year experience with insurance verification/billing preferred.

Skills And Abilities

• Excellent professional, organizational and communication skills.
• Ability to assess the physical, emotional, and psychological needs of patients during intake calls
• Good knowledge of admitting and insurance verification.
• Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff. Knowledge of telephone etiquette is required.
• Must be able to interact with patients, physicians, families and hospital personnel in a professional and empathetic manner.
• Demonstrates strong knowledge of computer input and skills.
• Knowledge of medical terminology.
• Must have ability to work under stressful circumstances with frequent interruptions, multi-task and be detail oriented.
• Work is of medium demand, requiring heavy telephone and personal contact with patients, referral sources, community agencies and insurance companies.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449