Intake Coordinator & Admin Assistant - Behavioral Health

Automatic Data Processing, Inc.; Lanham (MD); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Supportive, team-oriented work环境

Career growth and advancement机会

Job summary

iMind Behavioral Health in Lanham, MD is seeking a detail-oriented Intake Coordinator/Administrative Assistant to support daily operations, client registration, insurance verification, scheduling, and accurate documentation to facilitate timely billing and quality service delivery.

You will serve as the front desk contact for clients and referral sources, explain insurance benefits, verify eligibility, coordinate appointments, and maintain organized records across InSync EHR, Greenspace, and

Qualifications

• High school diploma or equivalent required; associate degree in healthcare administration, business administration, or related field preferred.
• Minimum 1 year of administrative or customer service experience, preferably in healthcare or behavioral health.
• Basic understanding of health insurance, eligibility verification, and medical billing procedures.
• Strong computer skills, data entry accuracy, and ability to navigate multiple electronic systems.
• Excellent organizational, multitasking, and time-management skills.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Professional demeanor, strong customer service skills, and ability to work collaboratively with clinical and administrative teams.

Responsibilities

• Front Desk & Client Services: Serve as the primary point of contact for clients, families, and referral sources.
• Client Registration & Insurance Verification: Accurately register clients and enter demographic and insurance information into InSync EHR, Greenspace, and BHL.
• Scheduling & Program Coordination: Schedule assessments, evaluations, follow-up appointments, and school re-entry meetings; manage provider calendars and appointments in InSync.
• Monitor billable service entries and identify missing or incomplete documentation; assist with program reporting and administrative duties.

Education

Associate degree in healthcare administration

High school diploma or equivalent

Job description

iMind Behavioral Health in Lanham, MD is seeking a detail-oriented Intake Coordinator/Administrative Assistant to support daily operations, client registration, insurance verification, scheduling, and accurate documentation to facilitate timely billing and quality service delivery.

You will serve as the front desk contact for clients and referral sources, explain insurance benefits, verify eligibility, coordinate appointments, and maintain organized records across InSync EHR, Greenspace, and