Intake Coordinator

Choice Health at Home; Tyler (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k

Job summary

Choice Health At Home in Tyler, TX is seeking an Intake Coordinator to manage patient referrals and act as the liaison between hospitals, physicians, families and clinical staff. This full-time role ensures a seamless start of care by verifying benefits and entering data into EMR.

You will document referrals promptly, verify payor sources, coordinate with Nursing Supervisors and the interdisciplinary team, and communicate effectively with patients and referral sources.

Qualifications

• Minimum one year of experience in referral intake.
• Experience with third party payers, Medicare and Medicaid desirable.
• Medical field background with familiarity with medical terminology.
• Excellent computer and customer service skills.
• LVN/LPN preferred.
• Valid Driver’s License.
• Valid Auto Insurance.
• HomeCare HomeBase experience preferred.

Responsibilities

• Receives and documents new referrals promptly.
• Verifies payor sources and tracks insurance authorizations.
• Coordinates care with Nursing Supervisors and the interdisciplinary team.
• Provides clear communication to patients and referral sources.
• Responds to agency and patient needs professionally.
• Participates in agency training and QAPI programs.
• Supports quality care and aligns with agency policies.
• Acts as liaison between hospitals, physicians, families, and staff.

Skills

Referral intake experience

Customer service

Communication skills

Computer skills

Valid driver's license

Education

LVN/LPN preferred

Tools

HomeCare HomeBase

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Coordinator

Full-Time TX - Tyler Corporate Branch, Tyler, TX, US

A Home Health Intake Coordinator manages the initial patient referral proce ss, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care . They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR).

As a Intake Referral Coordinator , you will:

• Receives and appropriately documents new referrals in a timely manner.
• Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.
• Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
• Provides effective communication to patients, staff members, other health care professionals and referral sources.
• Responds to Agency and patient needs in a professional and creative manner.
• Demonstrates commitment, professional growth and competency.
• Participates in Agency-sponsored in-service training.
• Participates in the Agency’s QAPI program.
• Promotes the Agency philosophy and administrative policies to ensure quality of care.

Requirements

• Minimum one year of experience in referral intake is preferred
• Experience with third party payers, Medicare and Medicaid highly desirable
• Medical Field background preferred, including familiarity with medical terminology
• Excellent computer and customer service skills
• LVN/LPN preferred
• Valid Driver’s License
• Valid Auto Insurance
• HomeCare HomeBase experience preferred

Benefits and Perks

• 401k You’re eligible after 3 months of service/The plan is 100% fully vested immediately/Choice Health At Home contributes 100% of the first 3% you contribute each pay period