Intake and Staffing Coordinator

MD Home Health; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

MD Home Health is seeking an Intake/Staffing Coordinator to oversee patient referrals and intake operations, ensuring compliant admissions and efficient service delivery.

You will partner with clinical teams, referral sources, and payers to verify eligibility, secure authorizations, and support smooth transitions from referral to care. This role emphasizes attention to detail, communication, and adherence to regulatory standards.

Qualifications

• Minimum of one year experience with admissions in home health, SNF, hospital discharge, or case management.
• Familiar with medical practices, terminology, and home health regulations.
• Ability to communicate professionally with physicians, staff, and external agencies.

Responsibilities

• Direct daily referral and intake processes in accordance with policies.
• Screen referrals to confirm eligibility for home health services.
• Maintain relationships with referral sources and process inquiries promptly.
• Verify primary insurance, obtain authorizations, and document for reimbursement.
• Coordinate with home health staff for accurate patient visit information.
• Identify workflow improvements to boost outcomes and efficiency.
• Understand company contracts and community resources for patient redirection.
• Communicate with the care team to support coordinated patient care.
• Uphold confidentiality and pursue ongoing professional development.

Skills

Admissions

Home Health knowledge

Regulatory compliance

Communication skills

Job description

Job description:

We are hiring an Intake/Staffing Coordinator. As we continue to grow, we're looking for passionate professionals who want to make a meaningful impact in healthcare.

Position Summary: Oversee and manage all patient referral and intake operations to ensure seamless admissions and compliance with state, federal, and Joint Commission regulations. Collaborate with internal marketing teams, clinical staff, and external referral sources to deliver efficient, patient-centered care while maintaining accurate records and maximizing third-party reimbursement.

Key Responsibilities:

• Direct daily referral and intake processes, ensuring adherence to regulatory and organizational policies.
• Screen and evaluate patient referrals to confirm eligibility for home health services, facilitating a smooth transition to care.
• Establish and maintain positive relationships with referral sources, promptly processing inquiries and communicating admission decisions.
• Verify primary insurance coverage, secure authorizations, and ensure proper documentation for maximum reimbursement.
• Coordinate with home health staff to provide accurate information for initial patient visits and ongoing care.
• Identify opportunities to improve services and workflows, enhancing patient outcomes and operational efficiency.
• Maintain a comprehensive understanding of company contracts and community resources, redirecting patients when appropriate.
• Communicate effectively with all members of the care team to support coordinated patient care.
• Uphold professionalism, patient confidentiality, and a commitment to continuing education through in-service programs and professional development.

Qualifications

• Minimum of one (1) year experience with admissions in Home Health, skilled nursing facility, hospital discharge, or case management required.
• Knowledgeable of medical practices, terminology and procedures, as well as laws, regulations and guidelines that pertain to home health.
• Able to relate positively, favorably and cooperatively with others, including physicians, associates, and personnel of outside agencies and organizations.
• Must be capable of working in a fast-paced environment by projecting a friendly and professional image.
• Demonstrates good written and verbal communication skills. Demonstrates good negotiation and public relations skills.

What We Offer

• Competitive Pay: Commensurate with experience.
• Comprehensive Benefit Package: Health, Dental, Vision, STD, LTD, Life Insurance and 401(k) with match.
• Career Development: Opportunities for cross-training, skill-building, and professional growth.
• Work-Life Balance: Flexibles schedules and a supportive team culture.

Job Type: Full Time

Pay: $20.00 - $25.00 an hour

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Home health: 1 year (Required)

Work Location:

In person