Intake and Staffing Coordinator

Md-Home-Health-Md-Home-Assis; Phoenix (AZ); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k)

Flexible schedule

Dental insurance

Vision insurance

Health savings account

Life insurance

Paid time off

Résumé du poste

Md-Home-Health-Md-Home-Assis seeks an Intake/Staffing Coordinator to lead patient referrals and intake operations, ensuring admissions comply with state, federal, and Joint Commission standards. You will collaborate with clinical staff, referral sources, and marketing to deliver efficient, compliant care while maximizing reimbursements.

Responsibilities include screening referrals, securing authorizations, coordinating with staff, and maintaining accurate records while upholding confidentiality

Qualifications

• Minimum of one year of admissions experience in home health, SNF, hospital discharge, or case management.
• Knowledgeable of medical practices, terminology, laws and guidelines related to home health.
• Able to relate positively and cooperatively with physicians, associates and external agencies.
• Capable of thriving in a fast-paced, friendly and professional environment.
• Strong written and verbal communication; good negotiation and public relations skills.

Responsabilités

• Direct daily referral and intake processes, ensuring regulatory and organizational policy adherence.
• Screen and evaluate referrals to confirm eligibility for home health services.
• Maintain relationships with referral sources and promptly process inquiries and admission decisions.
• Verify primary insurance coverage, secure authorizations, and document for reimbursement.
• Coordinate with home health staff to provide accurate information for initial visits.
• Identify opportunities to improve services and workflows for better outcomes.
• Understand company contracts and community resources to redirect patients when appropriate.
• Communicate effectively with all members of the care team to support coordinated care.
• Uphold professionalism, patient confidentiality, and ongoing education.

Connaissances

Written communication

Verbal communication

Negotiation

Public relations

Team collaboration

Description du poste

Job description:

We are hiring an Intake/Staffing Coordinator. As we continue to grow, we're looking for passionate professionals who want to make a meaningful impact in healthcare.

Position Summary: Oversee and manage all patient referral and intake operations to ensure seamless admissions and compliance with state, federal, and Joint Commission regulations. Collaborate with internal marketing teams, clinical staff, and external referral sources to deliver efficient, patient-centered care while maintaining accurate records and maximizing third-party reimbursement.

Key Responsibilities:

• Direct daily referral and intake processes, ensuring adherence to regulatory and organizational policies.
• Screen and evaluate patient referrals to confirm eligibility for home health services, facilitating a smooth transition to care.
• Establish and maintain positive relationships with referral sources, promptly processing inquiries and communicating admission decisions.
• Verify primary insurance coverage, secure authorizations, and ensure proper documentation for maximum reimbursement.
• Coordinate with home health staff to provide accurate information for initial patient visits and ongoing care.
• Identify opportunities to improve services and workflows, enhancing patient outcomes and operational efficiency.
• Maintain a comprehensive understanding of company contracts and community resources, redirecting patients when appropriate.
• Communicate effectively with all members of the care team to support coordinated patient care.
• Uphold professionalism, patient confidentiality, and a commitment to continuing education through in-service programs and professional development.

Qualifications

• Minimum of one (1) year experience with admissions in Home Health, skilled nursing facility, hospital discharge, or case management required.
• Knowledgeable of medical practices, terminology and procedures, as well as laws, regulations and guidelines that pertain to home health.
• Able to relate positively, favorably and cooperatively with others, including physicians, associates, and personnel of outside agencies and organizations.
• Must be capable of working in a fast-paced environment by projecting a friendly and professional image.
• Demonstrates good written and verbal communication skills. Demonstrates good negotiation and public relations skills.

What We Offer

• Competitive Pay: Commensurate with experience.
• Comprehensive Benefit Package: Health, Dental, Vision, STD, LTD, Life Insurance and 401(k) with match.
• Career Development: Opportunities for cross-training, skill-building, and professional growth.
• Work-Life Balance: Flexibles schedules and a supportive team culture.

Job Type: Full Time

Pay: $20.00 - $25.00 an hour

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Home health: 1 year (Required)

Work Location:

In person