Intake Coordinator

Choice Health At Home; Ocala (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k plan (fully vested after 3 months

Job summary

Choice Health At Home is seeking an Intake Coordinator for its Ocala, FL Home Health branch. This full-time role manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care.

You will receive referrals, verify insurance benefits, obtain authorizations, and accurately enter patient data into the EMR system.

Qualifications

• Minimum one year of experience in referral intake preferred.
• Experience with third party payers, Medicare and Medicaid desirable.
• Medical field background preferred with familiarity with medical terminology.
• Excellent computer and customer service skills.
• LVN/LPN preferred.
• Valid Driver’s License and Auto Insurance required.
• HomeCare HomeBase experience preferred.

Responsibilities

• Receives and documents new referrals promptly.
• Verifies patient payor sources and tracks insurance authorizations and initial certifications.
• Coordinates care with Nursing Supervisors, patients, and the interdisciplinary group.
• Communicates effectively with patients, staff, health care professionals and referral sources.
• Responds professionally to agency and patient needs and participates in training and QAPI.

Skills

Referral intake experience

Interdisciplinary communication

Customer service

Attention to detail

Education

LVN/LPN

Valid Driver’s License

Valid Auto Insurance

Medical terminology familiarity

Tools

HomeCare HomeBase

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Coordinator

Full-Time FL - Ocala Home Health Branch, Ocala, FL, US

A Home Health Intake Coordinator manages the initial patient referral proce ss, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care . They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR).

As a Intake Referral Coordinator , you will:

• Receives and appropriately documents new referrals in a timely manner.
• Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.
• Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
• Provides effective communication to patients, staff members, other health care professionals and referral sources.
• Responds to Agency and patient needs in a professional and creative manner.
• Demonstrates commitment, professional growth and competency.
• Participates in Agency-sponsored in-service training.
• Participates in the Agency’s QAPI program.
• Promotes the Agency philosophy and administrative policies to ensure quality of care.

Requirements

• Minimum one year of experience in referral intake is preferred
• Experience with third party payers, Medicare and Medicaid highly desirable
• Medical Field background preferred, including familiarity with medical terminology
• Excellent computer and customer service skills
• LVN/LPN preferred
• Valid Driver’s License
• Valid Auto Insurance
• HomeCare HomeBase experience preferred

Benefits and Perks

• 401k You're eligible after 3 months of service/The plan is 100% fully vested immediately/Choice Health At Home contributes 100% of the first 3% you contribute each pay period