Intake Coordinator

BrightSpring Health Services; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

Tuition reimbursement

401(k)

PTO

Shift differential

DailyPay

Pet Insurance

Wellness programs

Job summary

BrightSpring Health Services in San Antonio, TX is seeking an Intake Coordinator to manage the timely clearance of new referrals. You will verify insurance, collect required information, and coordinate with pharmacy and care teams to ensure smooth intake.

The role supports patients and families, communicates coverage responsibilities, and maintains confidentiality. Shift: Monday–Friday, 8:30am–5:00pm, full-time position with comprehensive benefits.

Qualifications

• Minimum two years in healthcare intake/referral collection.
• Experience with payer types, including Medicare and Medicaid.
• Knowledge of insurance verification and pre-certification.
• Strong written and verbal communication skills.

Responsibilities

• Takes infusion therapy referrals from referral sources.
• Ensures intake forms are complete and within Amerita's scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographics, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Skills

Customer service

Communication skills

Insurance verification

Referral coordination

Data entry

Education

High School Diploma

Associate's Degree preferred

Tools

EHR software

Job description

Intake Coordinator

Job Locations

US-TX-SAN ANTONIO

Job Details

ID: 2026-194171

Line of Business: Amerita

Position Type: Full-Time

Overview

The Intake Coordinator has primary responsibility for the timely clearance of new referrals.

Shift: Monday-Friday 8:30am-5:00pm

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita's scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Qualifications

• High School Diploma/GED or equivalent required; Associate's Degree or some college preferred
• Minimum two (2) years of experience collecting referral information in the healthcare market
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
• Knowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.