Intake Coordinator

BrightSpring Health Services; Oklahoma City (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Account

401(k)

Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Wellness Programs

Job summary

BrightSpring Health Services is seeking an Intake Coordinator in Oklahoma City to manage referrals and ensure timely clearance of new referrals. The role involves verifying insurance, obtaining authorizations, and coordinating with departments to keep referrals moving smoothly.

Responsibilities include entering patient data, communicating status, and safeguarding patient confidentiality while supporting a compliant intake process and payer requirements.

Qualifications

• High School Diploma/GED or equivalent required; Associate's Degree or some college preferred.
• Minimum two years of experience collecting referral information in the healthcare market.
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies.
• Knowledge of insurance verification and pre-certification procedures.
• Understands the scope of services that Amerita can provide.
• Strong verbal and written communication skills.

Responsibilities

• Takes infusion therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita's scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enter patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Skills

Strong communication

Attention to detail

Time management

Education

High School Diploma/GED

Job description

Intake Coordinator

Job Locations: US-OK-OKLAHOMA CITY

Job ID: 2026-194169

Line of Business: Amerita

Position Type: Full-Time

Overview

The Intake Coordinator has primary responsibility for the timely clearance of new referrals.

Shift: Monday-Friday 8:30am-5:00pm or 9:00am-5:30pm

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita's scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enter patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Qualifications

• High School Diploma/GED or equivalent required; Associate's Degree or some college preferred
• Minimum two (2) years of experience collecting referral information in the healthcare market
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
• Knowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.