Intake Coordinator

BrightSpring Health Services; Prescott (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Tuition Reimbursement

401k

Job summary

Amerita is seeking an Intake Coordinator to join our team. This role is pivotal in processing patient referrals and ensuring timely authorizations.

As a core member, you'll facilitate interactions with patients and referral sources, maintaining a supportive atmosphere. The Intake Coordinator must adapt to a fast-paced environment, and possess strong communication skills essential for engaging with patients and various departments.

Qualifications

• Minimum two (2) years of experience collecting referral information in the healthcare market.
• Experience working with all payer types, including Medicare and Medicaid.
• Strong verbal and written communication skills.

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures all intake forms are complete and within scope of service.
• Obtains authorizations and enters patient information into the system.

Skills

Communication skills

Insurance verification

Referral collection

Education

High School Diploma/GED

Associate’s Degree

Job description

Our Company

Amerita

Overview

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intaketeam as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location branch.

Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.

As a core member of the Intaketeam, you will have primary responsibility for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.

Amerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referrals sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients.

Schedule: Monday - Friday 8:30am - 5:00pm

Benefits

• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred.
• Minimum two (2) years of experience collecting referral information in the healthcare market.
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies.
• Knowledge of insurance verification and pre-certification procedures.
• Understands the scope of services that Amerita can provide.
• Strong verbal and written communication skills.