Intake Coordinator

Community Options, Inc.; Rockville (MD); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Holidays

Generous PTO

403b Retirement Plan

Tuition reduction

Job summary

Community Options, Inc. in Rockville, MD is seeking an Intake Coordinator to oversee admissions and coordinate program enrollment. The role ensures timely service authorizations, document collection, and seamless entry into Therap, working closely with billing and regional offices to support cash flow.

The position requires a high school diploma (bachelor’s preferred), valid driver’s license, knowledge of ICD-10, and proficiency with Microsoft Office. Background checks are mandatory.

Qualifications

• High school diploma or equivalent; Bachelor’s or associate degree preferred.
• Experience with intake and admissions.
• Familiarity with social security and Medicaid.
• Proficiency in Microsoft suites.
• Employment is contingent upon background checks.

Responsibilities

• Serve as the point person for all admissions into programs.
• Assure service authorizations in Therap are created and maintained.
• Gather necessary documents for all new admissions.
• Attend pre-placement meetings for admissions.
• Enroll/admit individuals into Therap.
• Collaborate with billing and regional offices to troubleshoot billing issues.
• Generate billing data for the billing specialist when necessary.
• Cooperate with licensing and department staff during inspections.

Skills

MS Office

Education

High school diploma or equivalent; Bachelor’s or associate degree preferred

Tools

Therap

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are now hiring an Intake Coordinator in Rockville, MD. The Intake Coordinator is responsible for the overall coordination and facilitation of program admissions. This person is responsible for the admission processes of new individuals and all functions keeping existing individuals current and in good standing.

Starting Pay Rate: $23.00/ hr

Responsibilities

• Serve as the point person for all admissions into programs
• Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
• Gather necessary documents for all new admissions
• Attend pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
• Enroll/admit all individuals into Therap
• Work collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
• Generate billing data from Therap to billing specialist, when necessary
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• High school diploma or equivalent; Bachelor’s or associate degree preferred
• Valid driver’s license with good driving record
• Knowledge and understanding of local, regional, and state regulatory operations
• Experience with intake and admissions
• Familiarity with social security and Medicaid
• Working knowledge of ICD-10 codes
• Therap experience is a plus
• Proficiency in Microsoft suites
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity EmployerM/F/D/V

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