Intake & Admissions Specialist - Disability Services Nonprofit

Community Options Job Board; Gaithersburg (MD); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Generous PTO

Employee discounts

403b retirement plan

Career growth opportunities

Job summary

Community Options, Inc. in Rockville, MD seeks an Intake Coordinator to oversee admission processes and data management in Therap. This role coordinates new admissions, maintains current records, and supports billing flows with the finance team.

You will collect documentation, ensure authorizations, and collaborate with program staff to facilitate smooth transitions into services, while upholding compliance and regulatory standards.

Qualifications

• Excellent verbal, written, interpersonal and communication skills.
• Working knowledge of Therap and admitted familiarity with Waiver services.
• High school diploma or equivalent.
• Proficiency in Microsoft Outlook, Word and Excel.
• Ability to establish a comfortable and supportive relationship with individuals and team members.
• Experience with intake and admissions.
• Familiarity with Social Security and Medicaid.
• Knowledge of ICD-10 codes.
• Experience with HCSIS and Promise is a plus.

Responsibilities

• Collect and upload all necessary admission documentation (SSA letters, birth certificates, Medicaid cards, IDs).
• Assure service authorizations in Therap are created and maintained to avoid loss of services and payments.
• Attend pre-placement meetings for new admissions to ensure documents are collected prior to admission.
• Enroll/Admit individuals into Therap.
• Assure new residents and amendments to services are updated in Therap.
• Assist directors with completing rep payee, room and board, eligibility determinations, and related applications/contracts.
• Enter, review, and update authorizations for PA individuals.
• Weekly generate Attendance and ISP Data in Therap and relay to billing.
• Collaborate with billing and regional offices for billing issues.

Skills

Communication skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Therap

HCSIS

Promise

Job description

Community Options, Inc. in Rockville, MD seeks an Intake Coordinator to oversee admission processes and data management in Therap. This role coordinates new admissions, maintains current records, and supports billing flows with the finance team.

You will collect documentation, ensure authorizations, and collaborate with program staff to facilitate smooth transitions into services, while upholding compliance and regulatory standards.