Intake Coordinator

Spectrum Health Systems; Millbury (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Company-paid life insurance/employee E

Generous paid time off accrual

Tuition reimbursement/loan repayment

401k with company match up to 7%

Discounts on wide array of services/em

Job summary

Spectrum Health Systems in Millbury, MA is seeking an Intake Coordinator for our outpatient treatment program. The role handles incoming calls, books appointments, and performs initial insurance verification prior to client visits.

The position is full time, Monday–Friday, 6:00am–2:30pm, with benefits including health, dental, life insurance, PTO, tuition reimbursement, and a 401k match. Prior healthcare admin experience is preferred.

Qualifications

• 1-3 years of administrative experience in a healthcare environment preferred.
• Knowledge of third-party insurance benefits, eligibility, and billing procedures preferred.
• Strong organizational and interpersonal skills; ability to handle complex and confidential information required.
• Excellent written and verbal communication skills to interact with all levels of personnel, both within and outside company required.

Responsibilities

• Responding to and handling all incoming calls to the Intake Department in both a timely and professional manner.
• Ensuring proper procedures are adhered to so that all intake appointments are appropriately booked and authorized while providing initial insurance verification prior to the client visit.
• Filling out client intake forms and assigning clients to the appropriate program.

Skills

Administrative experience

Healthcare knowledge

Insurance billing

Organizational skills

Communication skills

Job description

Job Details: Job Location: Millbury, MA 01527, Position Type: Full Time, Education Level: None, Salary Range: $20.70 - $23.97 Hourly, Job Shift: 1st Shift/Days, Job Category: Admin - Clerical, Location: Millbury, MA - Outpatient Treatment Program

Schedule: Monday-Friday, 6:00am-2:30pm

Pay rate: $20.70-$23.97/hour

Benefits

• Health, dental, vision insurance/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Intake Coordinator is responsible for:

• Responding to and handling all incoming calls to the Intake Department in both a timely and professional manner.
• Ensuring proper procedures are adhered to so that all intake appointments are appropriately booked and authorized while providing initial insurance verification prior to the client visit.
• Filling out client intake forms and assigning clients to the appropriate program.

Qualifications:

• 1-3 years of administrative experience in a healthcare environment preferred
• Knowledge of third-party insurance benefits, eligibility, and billing procedures preferred
• Strong organizational and interpersonal skills; ability to handle complex and confidential information required
• Excellent written and verbal communication skills to interact with all levels of personnel, both within and outside company required