Intake & Care Coordination Specialist

Encompass Health Corporation; Huntsville (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Medical coverage

Dental coverage

Vision coverage

Supplemental insurance

Flexible spending accounts

Incentive bonuses

Continuing education and scholarships

Job summary

Enhabit Home Health & Hospice is seeking a referral coordinator to support patient intake and coordination across branches. You will help refer patients to services, work with branch and sales teams, and monitor regulatory compliance.

The role requires healthcare experience, strong customer service, and familiarity with Medicare guidelines for home health or hospice settings. A valid driver's license and reliable transportation are assumed.

Qualifications

• Must possess a high school diploma or equivalent.
• Must have at least two years of experience in the health care industry and one year experience in home health or pediatrics.
• Must have demonstrated experience in customer service.
• Must have demonstrated knowledge of Medicare guidelines that govern a home health or hospice.
• Must have basic demonstrated technology skills, including operation of a mobile device.

Responsibilities

• Coordinate patient referrals and serve as a resource for referral sources.
• Collaborate with the branch and sales teams to ensure adequate coordination and transition to services.
• Apply and demonstrate knowledge of regulatory guidelines and governing processes.

Skills

Customer service

Healthcare experience

Medicare knowledge

Mobile device use

Education

High school diploma or equivalent

Nursing license preferred

Job description

Enhabit Home Health & Hospice is seeking a referral coordinator to support patient intake and coordination across branches. You will help refer patients to services, work with branch and sales teams, and monitor regulatory compliance.

The role requires healthcare experience, strong customer service, and familiarity with Medicare guidelines for home health or hospice settings. A valid driver's license and reliable transportation are assumed.