Intake & Care Coordination Specialist

Maxim Healthcare; Alhambra (CA); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Employee discount program

Career advancement

Job summary

Maxim Healthcare is seeking a compassionate Intake Coordinator to join our team in ensuring timely and accurate patient care. You will work with the Client Coordinator to manage patient intake, coordinate services, and maintain excellent customer service.

The role requires strong organizational skills, the ability to travel up to 25%, and a commitment to providing high-quality support. We offer weekly pay, comprehensive benefits, a 401(k) plan with company matching, and opportunities for career

Qualifications

• High School Diploma or equivalent required; LPN licensure and/or college degree preferred.
• Minimum of 1 year of relevant experience preferred.
• Strong organizational and time management skills.
• Excellent communication and customer service abilities.

Responsibilities

• Capture and communicate patient referral information to management teams.
• Process and document incoming patient needs, service requests, and changes.
• Inform patients accurately about available services.
• Collaborate with operations to schedule appropriate personnel promptly.
• Assist with new case openings in patient homes.
• Record and report patient and employee concerns to appropriate parties.
• Enter patient data into the system of record per company policies.
• Support office staff with routine administrative duties.
• Perform other duties as assigned.

Skills

Organizational skills

Time management

Communication skills

Customer service

Telephone etiquette

Microsoft Office

Education

High School Diploma or equivalent

LPN license or college degree preferred

Tools

Microsoft Office

Job description

Maxim Healthcare is seeking a compassionate Intake Coordinator to join our team in ensuring timely and accurate patient care. You will work with the Client Coordinator to manage patient intake, coordinate services, and maintain excellent customer service.

The role requires strong organizational skills, the ability to travel up to 25%, and a commitment to providing high-quality support. We offer weekly pay, comprehensive benefits, a 401(k) plan with company matching, and opportunities for career