Intake Coordinator - Home Health & Hospice

Carem; Albuquerque (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Growth opportunities

Team-first environment

Mission-driven culture

Job summary

A healthcare support organization seeks an Intake Coordinator in Albuquerque, NM to manage referrals and admissions. The successful applicant will ensure accurate patient data entry and collaborate with clinical teams to facilitate seamless patient onboarding. Preferred qualifications include 1–2 years of relevant experience, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment. Join a mission-driven team that values growth, collaboration, and accountability.

Qualifications

• 1–2+ years of experience in healthcare intake, admissions, or scheduling preferred.
• Ability to manage multiple priorities without losing focus.
• Calm and composed under pressure.

Responsibilities

• Receive and process patient referrals via various communication methods.
• Verify insurance benefits and communicate eligibility.
• Maintain accurate patient data in EMR systems.
• Coordinate patient outreach and physician verification.
• Track documentation and ensure timely completion.

Skills

Strong communication skills

Attention to detail

Multi-priority management

Basic understanding of insurance verification

Job description

About the Role

As an Intake Coordinator at CareM Support, you are the front door to care — the first connection in a patient’s journey. In this role, you’ll coordinate referrals and admissions with precision and urgency, helping ensure patients are onboarded smoothly into home‑based services.

This is a fast‑paced, high‑impact position where your ability to communicate clearly, stay organized, and manage competing priorities directly supports patient care. You’ll work alongside a strong, collaborative team that relies on each other to get important work done well — and done right.

At CareM, our mission is simple: to bring out the courage in others. That includes the patients we serve — and the people we work beside every day.

Key Responsibilities

• Receive and process patient referrals via phone, fax, email, and in‑person communication
• Verify insurance benefits and communicate eligibility clearly to internal teams and referral sources
• Enter and maintain accurate patient data in EMR systems
• Coordinate start‑of‑care details, including patient outreach and physician verification
• Track documentation and follow up with internal teams to ensure timely completion
• Collaborate with clinical, billing, and operations teams to support seamless patient onboarding

What We’re Looking For

• 1–2+ years of experience in healthcare intake, admissions, scheduling, or a related role (preferred)
• Strong communication skills — clear, professional, and responsive
• High attention to detail, especially with data entry and documentation accuracy
• Ability to manage multiple priorities in a fast‑paced environment without losing focus
• Basic understanding of insurance verification and healthcare workflows
• A calm, steady presence — someone who can stay organized and composed under pressure

Why Join Us

CareM Support is the operational backbone for a network of healthcare providers — supporting everything from patient intake to billing and authorizations. You’re not just doing administrative work — you’re helping care happen.

Here, you’ll find:

• A strong, team‑first environment where people support each other and share responsibility
• A fast‑paced setting that keeps you engaged and challenged
• Growth opportunities within a mission‑driven healthcare organization
• A culture grounded in trust, collaboration, and accountability
• The chance to be part of something bigger — a system designed to deliver better care, together