Intake Coordinator (Medical)

Marquis Home Care; Village of Colonie (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Marquis Home Care in the United States, New York, Village of Colonie, seeks an experienced intake coordinator to join our rock-star intake team. You will manage referrals through enrollment, ensuring compliance with regulations and moving referrals toward active patients, while representing the company professionally on calls.

You will be the first in-house contact, handling communications with clients and external partners, and coordinating with the intake team to maintain seamless service

Qualifications

• Understand MLTC enrollment process and how Medicaid is obtained.
• Excellent follow up and clear professional communication with outside companies.
• Knowledge of Marquis Home Care services and offerings.

Responsibilities

• Follow through on all assigned referrals from enrollment to active patient.
• Assess each referral's stage and move it to the finish line.
• Represent Marquis Home Care as the first in-house contact and answer calls professionally.
• Work under the Intake department and adhere to company guidelines when providing services.

Skills

Follow-up

Professional communication

Medicaid enrollment knowledge

Job description

Seeking an experienced intake coordinator to add to our rock-star intake team.

POSITION SUMMARY:

Candidates main responsibilities include following through on all assigned referrals, making sure the process and regulation is being followed to get the referral to becoming an active patient. Every referral comes on in different stages of the enrollment process, coordinator will assess the case and take it to the finish line. Represents company as the first point of in house contact, answers calls in a professional and courteous manner. Works under the direction of the Intake and adheres to company guidelines when providing services.

Qualifications:

Coordinator must understand the MLTC enrollment process and how Medicaid is obtained (although Medicaid applications are not done in house here).

Excellent follow up and clear professional communication with outside companies is vital.

Marquis Certified Home Care offers many services, intake coordinator will need to be well versed in all services available.