Intake Coordinator (Medical)

Polaris Healthcare; Village of Colonie (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Polaris Healthcare is seeking an experienced intake coordinator to join our intake team. The role focuses on following through on referrals, ensuring the enrollment process progresses to active patient status, and serving as the initial in-house contact with professional, courteous communication.

The coordinator will assess each case through its various stages, bring it to completion, and operate under intake leadership while adhering to company guidelines for service delivery.

Qualifications

• Coordinator must understand the MLTC enrollment process and how Medicaid is obtained (although Medicaid applications are not done in house here).
• Excellent follow up and clear professional communication with outside companies is vital.
• Marquis Certified Home Care offers many services, intake coordinator will need to be well versed in all services available.

Responsibilities

• Follow referrals through the enrollment process to ensure the referral becomes an active patient.
• Assess cases at each stage and drive them to the finish line, coordinating with relevant teams.
• Represent the company as the first point of in-house contact and answer calls in a professional, courteous manner.
• Work under the direction of Intake and adhere to company guidelines when providing services.

Skills

Follow-up

Communication

Job description

Seeking an experienced intake coordinator to add to our rock-star intake team.

POSITION SUMMARY:

Candidates main responsibilities include following through on all assigned referrals, making sure the process and regulation is being followed to get the referral to becoming an active patient. Every referral comes on in different stages of the enrollment process, coordinator will assess the case and take it to the finish line. Represents company as the first point of in house contact, answers calls in a professional and courteous manner. Works under the direction of the Intake and adheres to company guidelines when providing services.

Qualifications:

Coordinator must understand the MLTC enrollment process and how Medicaid is obtained (although Medicaid applications are not done in house here).

Excellent follow up and clear professional communication with outside companies is vital.

Marquis Certified Home Care offers many services, intake coordinator will need to be well versed in all services available.