Intake & Admissions Specialist — Front Desk

Summit BHC; Indiana, Northern (PA, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Wooded Glen Recovery Center is seeking an Intake Coordinator to establish a professional front-desk environment and manage admissions. You will triage calls, perform pre-registration, verify insurance, and coordinate with providers to facilitate timely admissions.

The role requires strong interpersonal skills, interview and assessment capabilities, and experience with a CRM system to document activities and support families throughout the admission process.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Experience in healthcare admissions or intake is desirable.
• Strong communication and assessment capabilities are essential.

Responsibilities

• Conducts pre-admission assessments.
• Interviews client, family members and collateral sources to meet intake criteria.
• Reviews admissions against criteria, policies and procedures.
• Documents activities in the CRM and verifies insurance benefits.
• Coordinates with referral sources and manages transportation for admission.

Skills

Interpersonal skills

Interviewing

Assessment skills

Telephone etiquette

Education

High School Diploma or equivalent

Bachelor's degree in social work, psychology, counseling, or related field

Tools

CRM system

Job description

Wooded Glen Recovery Center is seeking an Intake Coordinator to establish a professional front-desk environment and manage admissions. You will triage calls, perform pre-registration, verify insurance, and coordinate with providers to facilitate timely admissions.

The role requires strong interpersonal skills, interview and assessment capabilities, and experience with a CRM system to document activities and support families throughout the admission process.