Intake & Admissions Coordinator - Behavioral Health

Twin Lakes Recovery Center; Monroe, Northern (GA, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive salary

Job summary

Twin Lakes Recovery Center in Monroe, GA is seeking an Intake Coordinator to manage front desk operations, perform phone triage, and coordinate admissions. You will verify insurance benefits, conduct pre-registration, and collaborate with clinical and external partners to facilitate timely admissions.

Responsibilities include interviewing clients and families, ensuring admission criteria are met, maintaining accurate records in the CRM system, and providing courteous, professional service to

Qualifications

• Pre-admission assessments and screening.
• Interviews with client, family, and collateral sources to verify intake criteria.
• Review admissions against policies and criteria and coordinate with referrals.

Responsibilities

• Document daily activities, contacts, appointments, and events in the CRM system.
• Maintain waiting list and contact potential candidates to facilitate admissions.
• Coordinate with internal departments and external parties to ensure timely admissions.

Skills

Interpersonal skills

Communication skills

Telephone etiquette

Organization

Education

High School Diploma or equivalent

Bachelor’s Degree in social work, psychology, counseling, or related field

Tools

CRM software

Job description

Twin Lakes Recovery Center in Monroe, GA is seeking an Intake Coordinator to manage front desk operations, perform phone triage, and coordinate admissions. You will verify insurance benefits, conduct pre-registration, and collaborate with clinical and external partners to facilitate timely admissions.

Responsibilities include interviewing clients and families, ensuring admission criteria are met, maintaining accurate records in the CRM system, and providing courteous, professional service to