Intake & Admissions Navigator

The Orchards Michigan; Harper Woods (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Tuition reimbursement

Job summary

The Orchards Michigan is seeking a Central Intake Coordinator to oversee referral management and coordinate admissions across facilities. You will collaborate with hospital liaisons, marketing, discharge planners, social workers, and the internal admissions team to schedule and facilitate smooth transitions.

The role reports to the Director of Post-Acute Transitions and expects business-hours work with occasional nontraditional hours and on-call weekends.

Qualifications

• Preferably has existing one year experience in a customer service role.
• Preferably has experience working in a Skilled Nursing Facility.

Responsibilities

• Oversee the referral management process to help coordinate census and case mix goals.
• Coordinate, schedule, and facilitate admissions with the hospital liaison and marketing team, discharge planners and social workers at referring hospitals, and the internal admissions team and leadership in our facilities.
• Work under the supervision of the Director of Post-Acute Transitions.

Skills

Customer service

Job description

The Orchards Michigan is seeking a Central Intake Coordinator to oversee referral management and coordinate admissions across facilities. You will collaborate with hospital liaisons, marketing, discharge planners, social workers, and the internal admissions team to schedule and facilitate smooth transitions.

The role reports to the Director of Post-Acute Transitions and expects business-hours work with occasional nontraditional hours and on-call weekends.