Admissions & Intake Specialist – Behavioral Health

Universal Health Services; Auburn Hills (MI); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Challenging environment

Competitive pay

Learning opportunities

Career development

Job summary

Havenwyck Hospital in Auburn Hills, MI is seeking an Admissions Coordinator (PRN) for 7am-3:30pm to support the intake area and nursing units. The role includes verifying insurances, obtaining signatures on admitting paperwork, and processing admitting forms with patients and families.

You will enter admissions data, manage the daily census sheets, greet visitors, and direct calls on a professional switchboard. Internal transfers may apply for eligible staff.

Qualifications

• High School Diploma required.
• Experience verifying insurance required.
• 1 - 3 years of experience working in an admissions or related department required.
• Phone/switchboard and typing/computer skills required.
• Professional, customer service focused individual with strong communication skills, ability to multi-task and problem solve required.

Responsibilities

• Verification of all insurances on line and by phone. Documenting and understanding eligibility, co-pays, deductibles, and pre-existing terms.
• Proficiently conducts the admission process with patients and/or families. Empathetically and knowledgeably explains each admission form to them and procures signatures. Processes, copies, and distributes all forms to the appropriate departments in a timely manner.
• Enters and deletes admission and discharge information into the computer system.
• Compiles and computes accurate information regarding admissions and discharges on the daily census sheet.
• Greets the public when they arrive at the hospital and directs them to the appropriate staff and/or department.
• Answers the switchboard in a highly professional manner. Directs all phone calls to the appropriate department or staff. Demonstrates the ability to assist the caller with their inquiry and ability to appropriately transfer to proper department.
• Documents in the patient’s record that they have been supplied with Patient Rights Booklet and Advance Directive information.

Skills

Insurance verification

Phone switchboard

Customer service

Communication skills

Typing

Multi-tasking

Problem solving

Education

High School Diploma

Job description

Havenwyck Hospital in Auburn Hills, MI is seeking an Admissions Coordinator (PRN) for 7am-3:30pm to support the intake area and nursing units. The role includes verifying insurances, obtaining signatures on admitting paperwork, and processing admitting forms with patients and families.

You will enter admissions data, manage the daily census sheets, greet visitors, and direct calls on a professional switchboard. Internal transfers may apply for eligible staff.