Admissions & Community Relations Specialist

The Orchards at Harper Woods; Harper Woods (MI); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k)

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Flexible spending account

Life insurance

Descripción de la vacante

The Orchards at Harper Woods is seeking an Admissions Concierge to oversee the facility's customer service functions and lead community marketing to support census and case-mix goals. You will collaborate with facility staff to resolve service issues, manage the admission process from referral to early admission, and serve as the community face of the center, ensuring high patient and family satisfaction.

This full-time, in-person role offers a competitive pay and comprehensive benefits with

Formación

• Preferably one year of experience in a customer service role
• Preferably experience working in a Skilled Nursing Facility

Responsabilidades

• Oversee facilities customer service role and community marketing efforts to assure census and case mix goals are achieved
• Oversee the life span of the admission process and customer satisfaction from referral, tour conversion, admission, contract completion through early admission

Conocimientos

Customer service

Descripción del empleo

The Orchards at Harper Woods is seeking an Admissions Concierge to oversee the facility's customer service functions and lead community marketing to support census and case-mix goals. You will collaborate with facility staff to resolve service issues, manage the admission process from referral to early admission, and serve as the community face of the center, ensuring high patient and family satisfaction.

This full-time, in-person role offers a competitive pay and comprehensive benefits with