Intake & Admissions Lead — Behavioral Health

Arch Vista; St. Louis (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical plan options

PTO and paid holidays

401(k) with company contribution

Tuition reimbursement up to $15,000 &/

Student loan forgiveness

Job summary

Arch Vista seeks an Admissions/Intake Coordinator to support a comprehensive behavioral health program in Missouri. You will handle intake, screen referrals, verify insurance, and coordinate patient placement with clinical teams on a 12-hour shift schedule.

This on-site role emphasizes HIPAA-compliant documentation and crisis response. Qualifications include a Bachelor’s or Master’s in social work, psychology, counseling, or RN license, plus experience in behavioral health intake/admissions.

Qualifications

• Bachelor's or master's degree in social work, psychology, counseling, or related field, or RN license.
• Experience in behavioral health intake/admissions or patient access management.

Responsibilities

• Department Oversight: assists the director in managing the intake/admissions team, workflow procedures, census records, and inquiry logs.
• Screening & assessment: primary contact for inquiries, self-referrals, or transfers; screen callers for clinical fit, urgency, and level of care.
• Insurance & financial verification: coordinates benefits verification, pre-authorizations, and billing documentation with insurers.
• Clinical handoffs: gather medical, psychiatric, and social history; coordinate with clinicians to match patients with the right provider.
• Crisis & emergency handling: manage high-stress crisis calls per protocols and safety guidelines.
• Compliance & documentation: ensure EHR entries and patient data comply with HIPAA and facility standards.

Skills

Intake coordination

Patient communication

HIPAA compliance

Education

Bachelor's or Master's in Social Work / Psychology / Counseling, or RN license

Tools

EHR systems

Job description

Arch Vista seeks an Admissions/Intake Coordinator to support a comprehensive behavioral health program in Missouri. You will handle intake, screen referrals, verify insurance, and coordinate patient placement with clinical teams on a 12-hour shift schedule.

This on-site role emphasizes HIPAA-compliant documentation and crisis response. Qualifications include a Bachelor’s or Master’s in social work, psychology, counseling, or RN license, plus experience in behavioral health intake/admissions.