Admissions Coordinator

BayMark Health Services; Shreveport (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

New Day Recovery is seeking a highly organized Admissions Coordinator to support the Director of Admissions. You will handle communications with families and potential clients, gather insurance information, coordinate with clinical staff, and manage the admissions process from intake to onboarding.

Requirements include 1+ year of administrative experience, a high school diploma, and a valid driver's license.

Qualifications

• 1+ years of administrative experience.
• High School diploma or equivalent.
• Valid driver's license.
• Must pass State of Georgia criminal background and driving record checks.

Responsibilities

• Communicates with family members and potential clients about admission expectations and necessary personal items to bring.
• Receives after-hours calls on holidays and weekends.
• Gathers financial and insurance information from clients.
• Communicates effectively with the billing company.
• Completes phone intake screenings and uploads results into the EHR.
• Coordinates with medical and clinical staff to assess incoming clients.
• Meets with families and potential clients to describe the program and services offered.
• Maintains admissions records and related reports.
• Follows Admissions Process step by step.
• Visits referral sources with marketing materials and reports back to Admissions leadership.
• Completes all paperwork prior to client intake.
• Assists with client transport as needed.
• Participates in quality improvement/patient satisfaction initiatives related to admissions.

Skills

Administrative experience

Education

High School diploma or equivalent

Job description

Description

Admissions Coordinator

New Day Recoveryis looking for a highly organized, professional, and dependable Admissions Coordinator to handle a multitude of functions under the supervision of the Director of Admissions

Role and Responsibilities:

• Communicates with family members and potential clients, informing about patient care expectations and necessary personal items/belongings for patients to bring with them upon admission.
• Available to receive phone callsafterhours, on holidays and weekends.
• Gathers financial and insurance information from the client/fiduciary in a prompt and secure fashion.
• Communicates effectively with the billing company.
• Completes phone intake screenings with potential clients and uploads results into EHR.
• Coordinates with medical and clinical staff to assess incoming clients.
• Meets with families and prospective clients to accurately describe the program and services we offer and what to expect fromMount Sinai.
• Maintains theMount SinaiTracker and Admissions Traffic Report.
• Follows Admissions Process as directed forstep by stepdetail.
• Visitstreatment facilities,hospitalsand other potential referral sources with marketingmaterial.Provides updatesofsuch business development visits to the Director of Admissions or Director of Business Development.
• Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.
• Treats clients with dignity and respect and communicates in a non-judgmental manner.
• Assistswith clienttransportas necessary.
• Participates in quality improvement/patient satisfaction initiatives specific to the admission process
• Maintains professional boundaries with clients and interacts with them inan appropriate manner.
• Sends outemails toappropriate staffwith updates on new admissions and their estimatedtimesof arrival.

Qualifications and Education Requirements:

• 1+ years of administrative experience.
• High School diploma or equivalent.
• Valid driver's license.
• Must pass State ofGeorgiacriminal background and driving record checks.

Preferred Skills:

• Substance abuse treatment history.
• Strong time management and organizational skills.
• Ability to communicate effectively and empathetically with clients and family members.
• EHR systems experience.

Here is what you can expect from us:

New DayRecoverya progressive substance abuse treatmentorganizationis committed to the highest quality of patient care. Ourultimate goalis to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

New Day Recoveryis committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discriminationon the basis ofrace, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.