Insurance Verification Front Desk Pro

American Family Care; Irondale (AL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA)

401(k) with Employer Match

Paid Time Off 152 hours/year

Employee Assistance Program

Uniform Allowance + Verizon Discount

Job summary

American Family Care seeks a Medical Receptionist to be the friendly face at the urgent care front desk, handling insurance verification, patient billing, and scheduling. You will help ensure clean claims, explain costs clearly, and protect patient privacy while maintaining a welcoming atmosphere for every visitor.

The role emphasizes accuracy, empathy, and teamwork in a fast-paced healthcare environment; prior medical office experience and EMR familiarity are a plus.

Qualifications

• Verify insurance coverage before services to prevent denials.
• Explain costs clearly to patients and guide them through billing.
• Resolve insurance discrepancies and billing issues proactively.
• Process payments, schedule appointments, and manage front desk tasks.
• Maintain HIPAA-compliant records and patient privacy.

Responsibilities

• Verify insurance coverage before services to prevent denials.
• Explain costs clearly to patients and guide them through billing.
• Resolve insurance discrepancies and billing issues proactively.
• Process payments, schedule appointments, and manage front desk tasks.
• Maintain HIPAA-compliant records and patient privacy.

Skills

Insurance Verification

Medical Billing

Revenue Recovery

EMR Systems

Customer Service

Education

High School Diploma

X-Ray Tech Certification (plus)

Tools

Medical Billing Software

EMR Systems

Job description

American Family Care seeks a Medical Receptionist to be the friendly face at the urgent care front desk, handling insurance verification, patient billing, and scheduling. You will help ensure clean claims, explain costs clearly, and protect patient privacy while maintaining a welcoming atmosphere for every visitor.

The role emphasizes accuracy, empathy, and teamwork in a fast-paced healthcare environment; prior medical office experience and EMR familiarity are a plus.