Insurance Tech Lead: Processes, Docs & Collaboration

UAN Allied World National Assurance Company; Town of Farmington (WI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Disability Insurance

401k match

Life Insurance

Job summary

Allied World is seeking a Technical Lead, Insurance Operations to serve as a Subject Matter Expert responsible for establishing centralized form repositories, documenting workflows, and providing product leadership and guidance to support Production Underwriters.

This role focuses on reviewing daily team procedures to increase productivity and efficiency while collaborating with cross‑functional teams to define common enterprise processes and contribute to Allied World's Target Operating Model

Qualifications

• Bachelor's degree or relevant years in the industry.
• Knowledge of insurance and experience with internal customers.
• Risk Management degree and/or Professional Insurance designation preferred.
• Strong demonstrated negotiation and influencing skills.
• Excellent written & verbal communication skills.
• Strong organizational skills and ability to function independently.
• Proficient computer skills in Windows-based systems Word and Excel IE-based applications.

Responsibilities

• Establish centralized repository of forms for team members.
• Document workflows, create and maintain process maps and training materials.
• Review daily team procedures for opportunities to increase productivity and efficiency.
• Provide training sessions, process documentation and workflow updates.

Skills

Negotiation

Communication

Leadership

Organizational skills

Education

Bachelor's degree

Risk Management degree

Tools

Windows

Word

Excel

IE-based apps

Job description

Allied World is seeking a Technical Lead, Insurance Operations to serve as a Subject Matter Expert responsible for establishing centralized form repositories, documenting workflows, and providing product leadership and guidance to support Production Underwriters.

This role focuses on reviewing daily team procedures to increase productivity and efficiency while collaborating with cross‑functional teams to define common enterprise processes and contribute to Allied World's Target Operating Model