Insurance Support Associate: Fast Track to Growth

Goosehead Insurance Agency LLC; San Antonio (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive health

Dental

Vision

401(k)

Paid time off

Job summary

Goosehead Insurance Agency LLC is seeking an Insurance Support Associate to provide warm, professional email and chat support to clients across 46 states and 10+ lines of business. You will document updates, redirect claims, and help build foundational knowledge for a long-term career in insurance operations.

This entry-level role offers clear advancement paths, opportunities to earn performance-based bonuses, and a national-brand environment that supports rapid growth and skill development.

Qualifications

• High school diploma or equivalent.
• Strong written communication skills.
• Eligibility to work in the United States.

Responsibilities

• Deliver warm, professional support via email. Identify and document key case details, resolving or redirecting issues efficiently. Maintain accurate records and follow through on client needs. Collaborate with internal teams to ensure seamless client service. Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.

Skills

Attention to detail

Written communication

Bilingual Spanish/English

Education

High school diploma or equivalent

Job description

Goosehead Insurance Agency LLC is seeking an Insurance Support Associate to provide warm, professional email and chat support to clients across 46 states and 10+ lines of business. You will document updates, redirect claims, and help build foundational knowledge for a long-term career in insurance operations.

This entry-level role offers clear advancement paths, opportunities to earn performance-based bonuses, and a national-brand environment that supports rapid growth and skill development.