Insurance Store Manager: Lead Sales & Growth

Freeway Insurance Services America, LLC; Lubbock (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus up to $1,000

Comprehensive benefits

401K plan with company match

Paid training and mentorship

Gym membership discount

Employee assistance program

Disability and life insurance

Pet insurance

Job summary

Confie (and its family of companies including Freeway) is seeking a Store Manager to drive the sales team, grow customer relationships, and lead daily operations at a busy insurance office. The role offers training, mentorship, and a path for advancement in a dynamic, benefit-rich environment.

The candidate will oversee performance, coach staff, and ensure top-tier customer service while maintaining ethical standards and fiduciary duties. Strong leadership and communication skills are essential.

Qualifications

• Bilingual in English and Spanish preferred.
• 2- or 4-year college degree or equivalent experience/education.
• Previous experience leading, coaching, and mentoring sales teams.
• Understanding fiduciary duty and maintaining high integrity and ethics.

Responsibilities

• Lead the sales team’s daily performance and targets.
• Expand business by building relationships with existing customers to meet production and customer goals.
• Coach sales team members to deliver high standards of customer care.
• Oversee sales team to achieve targets and monitor performance.
• Address escalated customer service issues and questions.
• Execute all aspects of Store Operational Excellence (SOE).

Skills

Bilingual (English/Spanish)

Leadership / coaching sales team

Communication skills

Integrity and ethics

Education

College degree (2 or 4 year) or equivalent

Job description

Confie (and its family of companies including Freeway) is seeking a Store Manager to drive the sales team, grow customer relationships, and lead daily operations at a busy insurance office. The role offers training, mentorship, and a path for advancement in a dynamic, benefit-rich environment.

The candidate will oversee performance, coach staff, and ensure top-tier customer service while maintaining ethical standards and fiduciary duties. Strong leadership and communication skills are essential.