Insurance Services Specialist II – Bilingual Support

AAA Auto Club Enterprises; San Clemente (CA); Presencial; USD 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage (medical, dental, vizn

401(K) with company match and pension

Tuition assistance

Floating holidays and PTO for charity

Paid parental leave

Wellness programs

Employee discounts (membership, etc.)

Descripción de la vacante

AAA Auto Club Enterprises is seeking a customer service professional to support insurance agents and members in branch offices. The role includes answering questions, taking payments, counseling, and making changes to Property & Casualty policies.

Training is provided to develop both job-specific and career skills. The position emphasizes serving members with legendary service, excellent communication, and strong organizational abilities.

Formación

• Bilingual in English and Spanish preferred.
• Prior customer service experience.
• High school diploma or equivalent required.
• Sales environment experience strongly preferred.
• Proficient with Microsoft Office.
• Excellent communication and interpersonal skills; strong organizational skills.

Responsabilidades

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Conocimientos

Bilingual English/Spanish

Customer service experience

MS Office

Communication skills

Organizational skills

Interpersonal skills

Sales experience (preferred)

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

AAA Auto Club Enterprises is seeking a customer service professional to support insurance agents and members in branch offices. The role includes answering questions, taking payments, counseling, and making changes to Property & Casualty policies.

Training is provided to develop both job-specific and career skills. The position emphasizes serving members with legendary service, excellent communication, and strong organizational abilities.