Insurance Services Specialist for Member Support

AAA Auto Club Enterprises; Arcadia (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO for volunt.

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Arcadia, CA seeks a customer service professional to provide insurance service and clerical support to agents and members in branch offices. You will assist members with questions, payments, counseling, and changes to Property & Casualty policies.

The role includes training programs, policy maintenance, payments processing, and updating member data. Requires high school diploma, strong communication, and MS Office skills; bilingual English/Spanish preferred.

Qualifications

• Bilingual skills in English and Spanish, preferred.
• Prior customer service experience.
• Must be proficient in using Microsoft Office software products.
• High school diploma or equivalent required.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Customer service

Communication

Interpersonal skills

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises in Arcadia, CA seeks a customer service professional to provide insurance service and clerical support to agents and members in branch offices. You will assist members with questions, payments, counseling, and changes to Property & Casualty policies.

The role includes training programs, policy maintenance, payments processing, and updating member data. Requires high school diploma, strong communication, and MS Office skills; bilingual English/Spanish preferred.